root/unknown error notice

[gradice]

One of my clients returns the same error message during normal backups. There are 82 files (many different types of files) that come back with the message "root/unknown" and "server: no privileges." I've used disk utility to repair permissions on the client machine but that didn't help. Any other ideas?

[natew]

Hi

 

OS, Retrospect and Retrospect client versions please?

 

Thanks

Nate

[gradice]

Sorry,

Mac OS 10.3 on all machines, Retrospect 6.1 and Client 6.1. Backups to an external HD connected to a Dual G5 Mac, the client is a dual G4.

 

Here is a sample of some of the log messages:

 

Can't read file “fontTablesAnnex”, error -54 (file is busy/locked), path: “RadiceG4/System/Library/Caches/fontTablesAnnex”.

Can't read file “AuthorizationTrampoline”, error -5000 (server: no privileges), path: “RadiceG4/System/Library/CoreServices/AuthorizationTrampoline”.

Can't read file “check_afp”, error -5000 (server: no privileges), path: “RadiceG4/System/Library/Filesystems/AppleShare/check_afp.app/Contents/MacOS/check_afp”.

Can't read file “com.apple.RemoteDesktopAgent.plist”, error -5000 (server: no privileges), path: “RadiceG4/Users/gary/Library/Preferences/com.apple.RemoteDesktopAgent.plist”.

Can't read file “sudo”, error -5000 (server: no privileges), path: “RadiceG4/usr/bin/sudo”.

Can't read file “ssh-keysign”, error -5000 (server: no privileges), path: “RadiceG4/usr/libexec/ssh-keysign”.

Can't read file “pppd”, error -5000 (server: no privileges), path: “RadiceG4/usr/sbin/pppd”.

Can't read file “visudo”, error -5000 (server: no privileges), path: “RadiceG4/usr/sbin/visudo”.

Can't read file “vpnd”, error -5000 (server: no privileges), path: “RadiceG4/usr/sbin/vpnd”.

[CallMeDave]

Since you're getting the -5000 error not only on files owned by root (AuthorizationTrampoline), but also on files that are likely owned by a normal user (~/Library/Preferences/com.apple.RemoteDesktopAgent.plist), you should check to confirm that the Retrospect OS X Client process (pitond) is running as a root process.

 

On the Client machine, launch Activity Monitor and look for "pitond." The username should be "root."

 

Dave

[gradice]

Good catch. pitond was running under a user account. I guess I'll have to learn a bit more about changing permissions and ownerships. Or can someone tell me how to change the user to "root?"