beddowdw Posted September 23, 2005 Report Share Posted September 23, 2005 I've been using the restore files function for many years. I recently switched to Mac OSX 10.4 Tiger and now have the latest Retrospect 6.0.212 from the website, and the latest drivers. The correct files are marked. The destination is properly set. The tape is in and can be seen by Retrospect. I've tried this on two DAT drives. My new Certance 72mb one and an older 24mb La Cie drive. Retrospect says 'execution completed successfully' but it has skipped the job. No files are retrieved. This is a big problem for me. Also - Retropect 6.0 seems to be causing a complete computer crash. It smells like a software rather than a hardware problem - but what can I do? Am I alone with these problems? Link to comment Share on other sites More sharing options...
CallMeDave Posted September 23, 2005 Report Share Posted September 23, 2005 Quote: It smells like a software rather than a hardware problem It's impossible for readers to comment on the cause of the oder if you don't describe the fish. What we know: - OS X 10.4.x - Retrospect 6.0.212 - Certaince DAT - LaCie DAT What we don't know: - Model of Macintosh - Version of the Retrospect RDU - Interface between the computer and device - Firmware of device - Driver of host adapter - What "complete computer crash" means - What's entered in the Retrospect Operations Log Link to comment Share on other sites More sharing options...
beddowdw Posted September 26, 2005 Author Report Share Posted September 26, 2005 Thank you very much for your response. I've listed all the details below, but in the meantime I've now discovered that the Adaptec card is not supported by OS 10.4, and that this is the likely source of the problem. The only SCSI cards Dantz can recommend are really expensive. Adaptec have announced that abandoned the Mac SCSI market beyond OS 10.3. What a pain So moving to OSX has required me not only to upgarde to Retrospect 6.0, but possibly buy a swish Atto SCSI card as well. Ugh The practical way forward seems to be to move Retrospect and my SCSI card to a machine running 10.2. A sad compromise but if it works............ Dominic Beddow --------------Here's all that technical info - a bit superfluous if the above analysis proves correct------------ - Model of Macintosh: It's a dual 867mhz Power PC G4 - Version of the Retrospect RDU: It's 6.6.101 - Interface between the computer and device SCSI, using an Adaptec card (model 2906). One device - the LaCie 12/24gb DAT was external, and had been working satisfactorily for over a year, using Retrospect 5.0 and system OS X (10.2) The other (internal) Certance device is brand new. As mentioned, Retrospect can see either devices (i.e. both internal and chains are properly terminated) - Firmware of device: I'm not quite sure how to establish this - for the Certance device, System Profiler says this: Manufacturer: SEAGATE Model: DAT DAT72-000 Revision: A060 SCSI Target Identifier: 6 SCSI Logical Unit Identifier: 0 - Driver of host adapter. I'm assuming you are talking about the SCSI card. System Profiler says this. pci9004,7850: Type: SCSI Bus Controller Bus: PCI Slot: SLOT-2 Vendor ID: 0x9004 Device ID: 0x5078 Subsystem Vendor ID: 0x9004 Subsystem ID: 0x7850 Revision ID: 0x0003 - What "complete computer crash" means The screen goes a translucent grey (it rolls down from the top like a blind) with a multi-language message in the middle requiring a restart. The modern equivalent of the sad Mac, it would seem. - What's entered in the Retrospect Operations Log This is what the log says ? Retrospect version 6.0.204 launched at 23/9/2005 16:30 + Retrospect Driver Update, version 5.9.104 + Executing Searching & Retrieval at 23/9/2005 16:31 To volume Retrieved Files on Macintosh HD… - 23/9/2005 16:31:34: Retrieving from Draughtsman Maps DAT B… 23/9/2005 16:31:34: Execution completed successfully. Link to comment Share on other sites More sharing options...
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