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Problems recognizing Overland Neo Library


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I just installed an Overland Neo 2000 Single Drive Tape Library, to a G4 Xserve running OS X Server 10.3.9 and all applicable software updates. I'm running Retrospect 6.0.204 with Driver Update 6.6.101. The Neo 2000 is at firmware level 5.02. Retrospect sees both the single drive in the library and correctly identifies the library in the Device Status window, but it doesn't seem to be able to control the library. I hope this is enough information for anyone out there to offer any suggestions which would be greatly appreciated.

 

Thanks

 

Douglas

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