Retrospect app Dies during backup

[pcarlson]

When I try to back up my Windows Client the retrospect application dies. That is retrospect just disappears from the set of running applications.

 

This has also happens when backing up Mac OS X clients, but it is less reproducible.

 

 

 

This is very reproducible.

 

 

 

I have not other application running when retrospect dies.

 

 

 

I am running version 5.0.025 of Retrospect Workgroup with 20 clients with a firewire VXA drive with the 2.6.106 driver updates. This also occured before the driver updates.

 

 

 

I am running on Mac OS X version 10.1.4

 

Mac G3 450 MHz B/W Tower

 

384 MB Ram

 

 

 

No other FW drives connected

 

 

 

I have run Norton utilities and I have found no problems.

[CallMeDave]

In reply to:

---

When I try to back up my Windows Client the retrospect application dies. That is retrospect just disappears from the set of running applications

---

 

Turn on crash logging from the Console application's preferences (in /Applications/Utilities/). It's usually a good idea to also check the box to "Automatically display crash logs." This might give you a hint as to what's happening.

 

 

 

Let the Forum know what you learn.

 

 

 

Dave

[pcarlson]

The retrospect application is still crashing.

 

 

 

Here is the Crash log from the console application.

 

 

 

I hope this is useful.

 

 

 

--Peter

 

 

 

Date/Time: 2002-06-12 07:36:43 -0700

 

OS Version: 10.1.4 (Build 5Q125)

 

 

 

Command: LaunchCFMApp

 

PID: 10958

 

 

 

Exception: EXC_BAD_ACCESS (0x0001)

 

Codes: KERN_INVALID_ADDRESS (0x0001) at 0x7c0004ac

 

 

 

Thread 0:

 

#0 0x004f990c in 0x4f990c

 

#1 0x004d6e10 in 0x4d6e10

 

#2 0x00519c34 in 0x519c34

 

#3 0x0069e648 in 0x69e648

 

#4 0x004f34b0 in 0x4f34b0

 

#5 0x006a0fc8 in 0x6a0fc8

 

#6 0x00690b84 in 0x690b84

 

#7 0x00693b7c in 0x693b7c

 

#8 0x006a9c70 in 0x6a9c70

 

#9 0x004f34b0 in 0x4f34b0

 

#10 0x00621120 in 0x621120

 

#11 0x004f34b0 in 0x4f34b0

 

#12 0x015bb2c0 in 0x15bb2c0

 

#13 0x005192c4 in 0x5192c4

 

#14 0x004f35e4 in 0x4f35e4

 

#15 0x00519564 in 0x519564

 

#16 0x015bbc5c in 0x15bbc5c

 

#17 0x005192c4 in 0x5192c4

 

#18 0x004f35e4 in 0x4f35e4

 

#19 0x00519564 in 0x519564

 

#20 0x015bc208 in 0x15bc208

 

#21 0x004f34b0 in 0x4f34b0

 

#22 0x0058f5e0 in 0x58f5e0

 

#23 0x004f34b0 in 0x4f34b0

 

#24 0x005968a4 in 0x5968a4

 

#25 0x005192c4 in 0x5192c4

 

#26 0x005194e8 in 0x5194e8

 

#27 0x005192c4 in 0x5192c4

 

#28 0x005194e8 in 0x5194e8

 

#29 0x00596968 in 0x596968

 

#30 0x005192c4 in 0x5192c4

 

#31 0x005194e8 in 0x5194e8

 

#32 0x004eceb8 in 0x4eceb8

 

#33 0x005192c4 in 0x5192c4

 

#34 0x005194e8 in 0x5194e8

 

#35 0x004ecfb8 in 0x4ecfb8

 

#36 0x004ed104 in 0x4ed104

 

 

 

Thread 1:

 

#0 0x7000497c in syscall

 

#1 0x70557600 in BSD_waitevent

 

#2 0x70554b80 in CarbonSelectThreadFunc

 

#3 0x7002054c in _pthread_body

 

 

 

Thread 2:

 

#0 0x7003f4c8 in semaphore_wait_signal_trap

 

#1 0x7003f2c8 in _pthread_cond_wait

 

#2 0x705593ec in CarbonOperationThreadFunc

 

#3 0x7002054c in _pthread_body

 

 

 

Thread 3:

 

#0 0x7c0004ac in 0x7c0004ac

 

#1 0x008047c0 in thTop

 

#2 0x7002054c in _pthread_body

 

 

 

Thread 4:

 

#0 0x70000978 in mach_msg_overwrite_trap

 

#1 0x70005a04 in mach_msg

 

#2 0x7017bf98 in __CFRunLoopRun

 

#3 0x701b7100 in CFRunLoopRunSpecific

 

#4 0x7017b8e0 in CFRunLoopRunInMode

 

#5 0x7061be08 in XIOAudioDeviceManager::NotificationThread(XIOAudioDeviceManager *)

 

#6 0x706141c0 in CAPThread::Entry(CAPThread *)

 

#7 0x7002054c in _pthread_body

 

 

 

Thread 5:

 

#0 0x70000978 in mach_msg_overwrite_trap

 

#1 0x70005a04 in mach_msg

 

#2 0x70026a2c in _pthread_become_available

 

#3 0x70026724 in pthread_exit

 

#4 0x70020550 in _pthread_body

 

 

 

 

 

PPC Thread State:

 

srr0: 0x7c0004ac srr1: 0x4000f030 vrsave: 0x00000000

 

xer: 0x00000000 lr: 0x008047c0 ctr: 0x7c0004ac mq: 0x00000000

 

r0: 0x7c0004ac r1: 0x01dc4e50 r2: 0x38800000 r3: 0x00000004

 

r4: 0x00000000 r5: 0x00000000 r6: 0x0000002c r7: 0x00005703

 

r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11: 0x80162308

 

r12: 0x700056fc r13: 0x00000000 r14: 0x00000033 r15: 0x005813a0

 

r16: 0x005813d0 r17: 0xbfffee90 r18: 0x00589b00 r19: 0x00002b07

 

r20: 0x00000000 r21: 0x0000001c r22: 0x70004234 r23: 0x700042c8

 

r24: 0x00000004 r25: 0x000003a4 r26: 0x70002d84 r27: 0x70002e10

 

r28: 0x00000000 r29: 0xbfffef00 r30: 0x00000000 r31: 0x00000001

 

 

 

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