brandspank Posted August 25 Report Share Posted August 25 Hi Team, I need some help. Essentially I have a Retrospect Media Set (26 tapes) with no working catalog file. I have the .rbc file but for some reason it will not rebuild when I import it into Retrospect. All the other media sets do import including on from the same era. (2007- 2008) Here are some vital statistics as context. Software - retrospect 18.5.3 (141) Tape Drive - HP Ultrium Gen 5 DC Computer - Apple iMac running Mac OS Catalina - 10.15.7 When I try and rebuild the catalog by putting in the tape it looks like it is going to do it but then just sits with the 'busy' message in the 'members' column. I'd love some help getting this set of 26 tapes accessible again. I have both an A and B set of tapes in perfect condition. Thanks in advance, Steve Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 25 Report Share Posted August 25 It looks like the tape station is busy, or something else is busy with something. Check "Activities" as there are 3 tasks there that is "waiting" for something else to finish. Quote Link to comment Share on other sites More sharing options...
brandspank Posted August 25 Author Report Share Posted August 25 Thanks Lennart. They were just failed attempts at the same thing... I deleted thoseactivities and then tried both a 'locate' and a 'rebuild' but with no joy. I will upload a screen record so you can see.... 1.mp4 Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 25 Report Share Posted August 25 Odd. I have never seen anything like it. Maybe the tape device can't read that tape? Try a cleaning tape. If that doesn't help, try starting from tape 2 as a test. Quote Link to comment Share on other sites More sharing options...
brandspank Posted August 25 Author Report Share Posted August 25 Yes. Very frustrating. I tried the first tape and the last tape and now the 2nd tape. It looks like it's going to do it but then just stops. See attachment for the unhelpful notation at the bottom of the activity page. I have just done a test unarchive using one of the other catalogs and the tape drive performed fine. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted August 25 Report Share Posted August 25 I'm stumped. Sorry. You may want to contact Retrospect support at https://www.retrospect.com/en/support/edition You used to be able to pay for per-incident-support and I hope they still have it. Quote Link to comment Share on other sites More sharing options...
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