tbr00 Posted January 19, 2022 Report Share Posted January 19, 2022 (edited) Retrospect 17.5.2.103 on windows. I am running a Verify Media on an LTO tape backup set. There is a bad member and Retrospect reports multiple error 206: Trouble positioning: "8-Fileserver F" (132174), error -206 (drive reported a failure: dirty heads, bad media, etc.) Trouble reading: "8-Fileserver F" (132174), error -206 (drive reported a failure: dirty heads, bad media, etc.) always with the same 132174. After 4 repeats of the above the verify quits. How do I verify the remainder of the members? I tried marking the bad tape "Missing", assuming that Retrospect would then skip that member. However, when I try to verify again it wants to start at the beginning. I tried temporarily setting all the earlier members Missing also, but it still asks for the first member. The popup dialog window says "If tape is unavailable, please click Choices." But there is no Choices button. All I have is "Stop". The "Proceed" and "Eject" buttons are greyed out (because there is no tape loaded). Where is the "Choices" button? This seems like a bug - it asks me to click a button which it does not present. Also, if a tape has already been marked as Missing why is the Verify Media even asking for it? I am assuming that if I mark the bad tape Missing I can run a new back up and pick up anything which is lost but which is still on the source, but how can I verify the remaining members beyond the failed one? Edited January 19, 2022 by tbr00 adding screenshot Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted January 19, 2022 Report Share Posted January 19, 2022 3 minutes ago, tbr00 said: The popup dialog window says "If tape is unavailable, please click Choices." But there is no Choices button. Screen shot, please. Quote Link to comment Share on other sites More sharing options...
tbr00 Posted January 19, 2022 Author Report Share Posted January 19, 2022 screenshot added Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted January 19, 2022 Report Share Posted January 19, 2022 That clearly looks like a bug. You should contact support: https://www.retrospect.com/en/support/phone Quote Link to comment Share on other sites More sharing options...
tbr00 Posted January 19, 2022 Author Report Share Posted January 19, 2022 Case opened with support. They are saying it does look appear to be a bug. The first recommendation to complete the verification was to start a verify, insert the member following the defective one, then click Proceed. But I can't - the Proceed button is still greyed out in that situation. 1 Quote Link to comment Share on other sites More sharing options...
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