Retrospect and hidden files

[mikezZ1]

Just to confirm, I'm assuming that Retrospect shows you all files including hidden system ones when you go to restore from a snapshot and click files chosen? The reason I ask is that I ran a full system scan in Norton 360 after it mentioned a large amount of outbound traffic from the Windows 7 computer and it claimed to scan approx 1.9 million files. Checking Retrospect restore C drive it said matched 424 k files out of 468 k. Showing properties for 'All in C:\ ' with folder options show hidden checked showed 464 k files. Is Norton 360 displaying incorrect info or do I really have over 4 times the files I think I have? Thanks.

[mbennett]

On 8/20/2021 at 8:42 AM, mikezZ1 said:

Just to confirm, I'm assuming that Retrospect shows you all files including hidden system ones when you go to restore from a snapshot and click files chosen? The reason I ask is that I ran a full system scan in Norton 360 after it mentioned a large amount of outbound traffic from the Windows 7 computer and it claimed to scan approx 1.9 million files. Checking Retrospect restore C drive it said matched 424 k files out of 468 k. Showing properties for 'All in C:\ ' with folder options show hidden checked showed 464 k files. Is Norton 360 displaying incorrect info or do I really have over 4 times the files I think I have? Thanks.

I think it's entirely possible that your Retrospect selectors are set to exclude trash or temporary files.  Norton may also be scanning networked drives or other sources that aren't part of the backup set.  I expect when you dig into it you'll find they're both correct on some level.

Try cleaning up disk C:\ or other drives on your system that are being backed up, and empty the trash.  Check your selectors.  I've been fooled before about what's getting backed up, especially when I find an exclusion in a backup set that I'd forgotten about.

This did raise an interesting idea in my mind. I can't find a file count for the entire drive, although as you show in your screen capture you can count files in each directory.  Where did you find the window you show?  Which version of Windows is that from?  Retrospect does count the files, but I'm not sure that interprets to anything meaningful, just what has been backed up and can be restored.

When I've restored from a Snapshot it does restore everything and puts the entire system back to that point in time including all files.

Report back what you find.

[mikezZ1]

Windows 7 Pro sp1

I just went to Windows Explorer, opened the C drive, select all and properties. If I just select the C drive without opening it, I get the Pie chart of usage with no file count.

Changed Retrospect selector to include all files and it now finds 454 K files, not much different. I don't usually keep things in the trash, when working on a project, I move old versions to a _Old folder and then exclude that when archiving. If Norton 360 file count is correct then I don't know what's putting almost 1.5 millions on the hard drive. The only thing that runs really slow on the computer, a Dell XPS gen 4 with stripped 300 GB 10k WD Velociraptors and Pentium 4 HT, is the browser which is almost up to date. I do have a misbehaving NVidia display adapter with sometimes does not wake from sleep. When I view the Event viewer there are some SChannel errors, fatal alert :70 whatever that means.

I am planning on replacing this at some point after seeing how much faster a new HP laptop 16-a0032dx is. Don't know if it's the Intel Optane 32GB/512 GB SSD drive but it boots in about 9 seconds. Is is a flimsy plastic thing and the screen sometimes flickers but even with only 8 GB ram it's fast. DId get to use our Retrospect DR after a windows update failed and the automatic repair failed. Retrospect did kill the restore to factory partition though but we would never use it because  HP tech support had manually updated to version H20

Thanks for the help.