russellg Posted June 7, 2021 Report Share Posted June 7, 2021 I'm getting the following error when trying to start a backup: Retrospect has encountered a serious error: Assertion failure at "tstring.cpp-2385" A log of this error has been written to the file "assert_log.utx". I'm running Retrospect Desktop version 18.0.0.444 on Windows 10 version 20H2 build 19042.985. I tried rebooting as well as uninstalling and reinstalling Retrospect. I created a support ticket and included the zipped directories created by the Retrospect Support Tool. Thanks, Russell Quote Link to comment Share on other sites More sharing options...
russellg Posted June 8, 2021 Author Report Share Posted June 8, 2021 Update: This seems to happen when the backup set isn't available. The backup set I was using for this backup was on a NAS that wasn't responding. When I got the network drive working again and could see it in File Explorer, Retrospect was able to back up to it with no problem. Russell Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 8, 2021 Report Share Posted June 8, 2021 We have confirmed this is a bug and we plan to fix the problem in an upcoming release. 1 Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 17, 2021 Report Share Posted June 17, 2021 Retrospect 18.1 is released with a fix for this error. Download is at http://www.retrospect.com/updates Quote Link to comment Share on other sites More sharing options...
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