pollForChangesFromSyncedCaller

[bstaud]

Any good reason why the system.log should be filling up with entries every 3 seconds about

pollForChangesFromSyncedCaller

Is there any way to silence it?

macOS 10.13.6 High Sierra

Retrospect Client 15.6.0.(125)

[Lennart_T]

What is the connection between the system log entires and Retrospect?

Can we have a few samples of the full log line?

[bstaud]

 

From the system.log:

Nov 13 18:36:42 SHK Retrospect Menu[65592]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:42 SHK Retrospect Menu[63669]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:45 SHK Retrospect Menu[65592]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:45 SHK Retrospect Menu[63669]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:48 SHK Retrospect Menu[65592]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:48 SHK Retrospect Menu[63669]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:51 SHK Retrospect Menu[65592]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

Nov 13 18:36:51 SHK Retrospect Menu[63669]: pollForChangesFromSyncedCaller: clientOnLocalNetwork = 1

From the Activity Monitor:

Retrospect Menu 0.3 0.93 4 1 65592 administrator 0 bytes 0 bytes 0 bytes 64 bit No No No 0 bytes 0 bytes 0 0 - 0 bytes 0 bytes 0 bytes 0 bytes 0 bytes No No

Retrospect Menu 0.1 2:54.41 4 0 63669 Guest 0 bytes 0 bytes 0 bytes 64 bit No No No 0 bytes 0 bytes 0 0 - 0 bytes 0 bytes 0 bytes 0 bytes 0 bytes No No

From ps -ef:

SHK:~ administrator$ ps -ef | grep 65592
  502 65592     1   0  6:34PM ??         0:03.74 /Library/PreferencePanes/Retrospect Client.prefPane/Contents/SharedSupport/Retrospect Menu.app/Contents/MacOS/Retrospect Menu

SHK:~ administrator$ ps -ef | grep 63669
  201 63669     1   0  7:19PM ??         2:57.14 /Library/PreferencePanes/Retrospect Client.prefPane/Contents/SharedSupport/Retrospect Menu.app/Contents/MacOS/Retrospect Menu
 

[Lennart_T]

I missed the word "Client" in your first post, so I looked at my Retrospect server and did not find any such entries.

Now I looked on my client and I indeed got the same log messages as you. I have never been bothered by them (obviously as I have never noticed them before  ).

I haven't found a way to turn them off. If it really is a problem (and not just a minor cosmetic flaw), I suggest you contact Retrospect Support.

[xavierbt]

On 11/14/2018 at 6:27 AM, Lennart_T said:

I missed the word "Client" in your first post, so I looked at my Retrospect server and did not find any such entries.

Now I looked on my client and I indeed got the same log messages as you. I have never been bothered by them (obviously as I have never noticed them before  ).

I haven't found a way to turn them off. If it really is a problem (and not just a minor cosmetic flaw), I suggest you contact Retrospect Support.

My retrospect clients are flawed by this annoying behaviour too. 
It isn't a cosmetic flaw. Retrospect is spamming my clients system logs making logs difficult to manage.