Jump to content

Retrospect Verify after Backing up cannot find Backup Set


Recommended Posts

I've been using Retrospect 11.x for awhile now without any problems on my Windows 10 laptop.


Just today (2/2/17), it backups fine but then when the verification step starts it cannot locate the backup set.


Anybody else experiencing this?


The external disk drive containing the backup set is good.  I can locate the backup manually in File Explorer just fine.

Link to comment
Share on other sites

  • 1 month later...

I'm seeing something similar on Retrospect 11.5 & Windows 10 when verifying a Retrospect backup on a new Western Digital “My Cloud EX2 Ultra” NAS unit, being used as pre-configured in the factory (RAID 1).  


Within the first few minutes, after verifying the first GB or two, Retrospect throws error -116 with the message:  'Trouble reading: "1-2017b" (372512), error -116 (volume doesn't exist)'


This happens about half the time (4 out of 7 tries) during either the verification stage of a backup or a stand-alone verification.  I'm getting no errors at all during the backup process itself.


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...