toshy Posted March 23, 2015 Report Share Posted March 23, 2015 Attracted by the claims for improvements in speed I downloaded the new version and installed it over my existing v10.5. But the console cannot find the engine, even after following the prompts to upgrade the engine. I have uninstalled, reinstalled 10 from Time Machine - and even removed that and reinstalled from the old 10dmg. All I get is a spinning cog wheel, either for the generic 127.0.0.1 or for the actual address of the engine. Reverting to 10.5 doesn't get rid of the 12.0 engine and I can't connect with that version either Should I remove the 12.0 engine and revert to the 10.5 engine – and if so how Quote Link to comment Share on other sites More sharing options...
twickland Posted March 24, 2015 Report Share Posted March 24, 2015 You should run the Uninstall script located in the Retrospect app folder; then reboot. (Although the script is supposed to ignore your media set catalogs and configuration file, if you don't have a recent copy of these files, I would drag these items from /Library/Application\ Support/Retrospect to the Desktop just to be safe.) I would then try running the Retrospect 12 installer again to see if you have better luck this time. Quote Link to comment Share on other sites More sharing options...
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