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Issue on server 2003 x64 after upgrading to 9.5


Bigjakk
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We recently updated one of our sites from 7.7 to 9.5 the server is a windows server 2003 x64. After updating however we receive multiple error 102 trouble communicating. For kicks we rolled back the vm to 7.7 and everything works fine. Since this OS is on the supported operating systems is anyone else experiencing this issue with 9.5

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I quote rhwalker. 


Please provide:


(1) complete version number of Retrospect


(2) complete version number of Retrospect Driver Update (No longer applicable)


(3) complete version number of the OS


(4) complete description of hardware being used.


(5) complete description of the steps you are doing


(6) complete description of the problem


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 Retrospect Version 9.5.2.103

 

Microsoft Windows Server 2003 Enterprise x64 Edition 5.2.3790 Service Pack 2

 

Intel Xeon CPU 3.20GHZ x4

AMCC 9690SA-8I raid controller

8GB ram

SuperMicro X6DH8-G/X6DHT-G

 

Issues occurs during Immediate backups or proactive backups

Problem: Error 102 Trouble Communicating

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  • 2 weeks later...

 Retrospect Version 9.5.2.103

 

Microsoft Windows Server 2003 Enterprise x64 Edition 5.2.3790 Service Pack 2

 

Intel Xeon CPU 3.20GHZ x4

AMCC 9690SA-8I raid controller

8GB ram

 

SuperMicro X6DH8-G/X6DHT-G

 

 

Issues occurs during Immediate backups or proactive backups

 

Problem: Error 102 Trouble Communicating

Please provide type of backup set.

Please provide type of storage hardware.

Please provide type of interface.

 

Have you checked the drivers and firmware to all hardware used?

 

Please provide an excerpt of the log file.

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