Maser Posted October 16, 2014 Report Share Posted October 16, 2014 Sorry for shouting... If you upgrade from Mac OSX 10.9.5 (with the client installed) to Mac OSX 10.10 -- and you use Instant Scan -- the scan files will not update again after that. I believe the fix would be -- on your client you upgrade -- to: 1) Stop Instant Scan 2) Delete the folder /Library/Application Support/Retrospect/RetroISAScans 3) Restart Instant Scan This appears to fix the problem. The "RetroISAScans" folder should recreate and 10-30 minutes later, the scan files will get created. If you are installing the 11.5 client on a *clean install* 10.10 system, you may need to do the same thing (still testing that...) Quote Link to comment Share on other sites More sharing options...
bdunagan Posted October 19, 2014 Report Share Posted October 19, 2014 We are currently testing OS X Yosemite 10.10 (released on Thursday) to certify for v11.5.1.104, including possible issues with Instant Scan. We'll have more information mid-next week. Quote Link to comment Share on other sites More sharing options...
bdunagan Posted October 26, 2014 Report Share Posted October 26, 2014 We're finalizing a minor update to address two issues we identified with OS X Yosemite. It should be out this week via auto-updates. Quote Link to comment Share on other sites More sharing options...
amkassir Posted October 29, 2014 Report Share Posted October 29, 2014 I still have version 11.5.1 (104). Will the minor update for Yosemite compatibility be 11.5.2? Looking forward to it, so I can upgrade to Yosemite. Quote Link to comment Share on other sites More sharing options...
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