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Notifications via email


docfxit

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I would like to be notified via email if something goes wrong with a backup.

 

I went into Configure, Preferences, Notification, E-mail.  I entered a checkmark in:

Send e-mail for failure and media requests

Send e-mail for sussessful events

I entered a Backup server name = Docfxit

I entered my From email address

I entered my To email address

I entered my Outgoing mail server = smtp.gmail.com:465

I put a check mark in My outgoing server (SMTP) requires authentication

I entered my email address exactly as it is in my email client

I entered my email password

 

When I select "Send Test E-Mail" Retrospect closes the program.

 

I have changed Debug Logging for Networking from 3 to 7.  I get a error window showing:

Retrospect_Email_Error.jpg

In the log it shows:  

Assert occurred on 2/1/2014 at 9:16:04 PM
    Assert occurred on 2/1/2014 at 9:16:04 PM
    WSUOpen: Using WinSock version 0200, "WinSock 2.0"
    IfipAdapInfo::IfipAdapInfo: found "TeamViewer VPN Adapter" (TeamViewer VPN Adapter/6/00 ff 16 da 41 c6...)
    IfipAdapInfo::IfipAdapInfo: found "Intel® 82579LM Gigabit Network Connection..." (Intel® 82579LM Gigabit Network Connection/6/fc 4d d4 36 e3 b3...)
    IfipAdapInfo::addIPAddr: found "192.168.168.9", flags 0x00
    IfipAdapInfo::IfipAdapInfo: found ""
    IFaceIPUpdate: found "192.168.168.9"

+    Retrospect version 8.5.0 (136)
    Launched at 2/1/2014 9:16 PM
        
    soctSetThread: socket thread now 0x1144
 

In the file assert_log.utx is:

OS: Windows 7 version 6.1 (build 7601), Service Pack 1, (32 bit)
Application: C:\Programs\Retrospect 8.5\Retrospect.exe, version 8.5.0 (136)
Exception occurred on 2/1/2014 at 9:16:04 PM
Error info: Assertion failure at "datetime.cpp-103"

Exception code: E0000000 ASSERTION
Fault address: 7506812F 0001:0000712F KERNELBASE.dll


Thread ID: 00001C5C, Name: RetroFrameThread

EAX:04DD901C  CS:001B EIP:7506812F  EFlags:00000202
EBX:00000000  SS:0023 ESP:04DD901C  EBP:   04DD906C
ECX:00000003  DS:0023 ESI:04DE43EC  FS:    003B
EDX:00000000  ES:0023 EDI:04DE3234  GS:    0000


Module           Fn (symbol or seg:offset in DLL)   Args
===============  =================================  =======================================================================
KERNELBASE.dll   0001:0000712f                      E06D7363        1        3  4DD9098 E06D7363        1        0        0
MSVCR100.dll     0001:0002772d                             0        0  4DE3234  4DE43EC        0 5FE499A0  4DD90B4  4DD8AC8
bdrock20.dll     DebugHandler::Throw        +67     E0000000        1        1  4DD9108  4DD9208 5FDF5333 E0000000        1
bdrock20.dll     assertLog                  +2A     E0000000        1  4DD9108   'essA'   'oitr'   'af n'   'ruli'   'ta e'
bdrock20.dll     Debug                      +63     5FE194B0       67  4DDDC44  4DD923C 5FD9EDE8        0  4DE43EC  4DDDC44
bdrock20.dll     daysBeforeYear             +2A            0  4DE43EC  4DDDC44 5FD90000  4DD0000  4DD0000  4DD9248 5FD9ED9F
bdrock20.dll     TDate::getTotalDays        +38      4DDDC44  4DD9254 5FD9D687  4DDDC44  4DDE1B0 5FDE5535  4DDDD04        0
bdrock20.dll     TDate::GetDOW              +F       4DDDC44  4DDE1B0 5FDE5535  4DDDD04        0        0        0        0
bdrock20.dll     TDate::ToSystemTime        +77      4DDDD04        0        0        0        0        0        0        0
bdrock20.dll     dateToTString              +125     4DE02D4  7DE0001        3        0    78F94  4443890    7B858        0
bdrock20.dll     doConversions              +108B    4DE2D74  4DE35E4  4DE2FE0        0 5FE1C944        0        0        0
bdrock20.dll     TString::SPrintf           +38      4DE3AA4  4DE35E4  7DE0001  2BD0102   151003 FE200000       1A        0
network.dll      sslMailWindows::processCommands+9D7     1A68560  4DE59A4  466D438     4029        5       24     4000        4
network.dll      sslMailWindows::sendEmailWithBuf+720     4DE59A4  466D438     4029  4DE5988        0     4029  466D438  4DE4B68
network.dll      sslMailWindows::sendEmail  +65      4DE59A4  4DE5988        0 57630000  4DE5A34 60A32B4D  4553918    F8B48
network.dll      sslMailWindows::sendEmail  +89      4553918    F8B48  44DD4A8  44F05F8  4DE67F0  4DE4BA0  4DE4BA0  4DE4DE8
Retrospect.exe   Class::enotDoSendOneSecureEmail+37D      131950       12        0        0 76789140        0 76000000        0
Retrospect.exe   Class::enotSendSecureTestEmail+141      131950       12        0        0        6        0  4000000        0
Retrospect.exe   Class::OptSendTestEmailPlatformNeutral+1B6      131950  4DE9524  4DE92DC  4DE8E44  4DE976C  4DE856C  4DE87BC  4DE831C
Retrospect.exe   Class::OptSendTestEmailWin +70D      131950  2FF5FA0     1F5B        0  4427FC8  4427FC8  4427FC8        0
meson.dll        ModuleData::send_v         +83B    EF665254  4DEA0C8  4DEAB54      202        0 75F6514C 75F650E8 5D1B8B47
meson.dll        TransBlock                 +3D2      'PrHk' EF665254  2FF5FA0     1F5B        0  4427FC8  4427FC8  4427FC8
uimisc.dll       Oped::CtrlHit              +3F5      1501D8  4427FC8       10  2FCB068       1B   'StpA'  279C040  279C0D8
meson.dll        ModuleData::send_v         +83B    8C8E140D  4DEA210 581270B0  4DEA210  4DEA294 558DC516   1501D8 8C8E140D
meson.dll        ModuleData::send           +1C       1501D8 8C8E140D  4427FC8       10  2FCB068       1B   'StpA'  279C040
uimeson.dll      Item::ItemSendAbove        +256     4427FC8 8C8E140D  4427FC8       10  2FCB068       1B   'StpA'  279C040
meson.dll        ModuleData::send_v         +83B     B500A5C  4DEA388  4DEA4A0  4DEA388  4DEA3D0 55892357  4427FC8  B500A5C
meson.dll        ModuleData::send           +1C      4427FC8  B500A5C 8C8E140D  4427FC8       10  2FCB068       1B   'StpA'
uimeson.dll      Button::CtrlPress          +227     4427FC8       10       1B   'StpA'  279C040  279C0D8        0  4DEA5BC
meson.dll        ModuleData::send_v         +83B    F031501E  4DEA4DC  4DEA504        0        0  4DEA4DC  4DEA558 558922B6
meson.dll        ModuleData::implementMsg   +2C8     4427FC8   10F448 58125B00        0 55892130 F031501E       10       1B
uimeson.dll      Button::CtrlPress          +186     4427FC8       10       1B   'StpA'  279C040  279C0D8        0  4DEA5BC
uimeson.dll      Button::ItemClickUp        +360     4427FC8  4DEA81C       10       12   10F448  2FF5FA0 57AA9C00 FFFFFCD8
meson.dll        ModuleData::send_v         +83B     3E9299B  4DEA6A8 A11E2057  4DEA6A8  4DEA6F0 5592294C  4427FC8  3E9299B
meson.dll        ModuleData::send           +1C      4427FC8  3E9299B  4DEA81C       10       12   10F448  2FF5FA0 57AA9C00
uimeson.dll      RootPane::ItemClickUp      +26C     2FCB068  4DEA81C       10      202        0        1        0  4DEA978
meson.dll        ModuleData::send_v         +83B     3E9299B  4DEA7E4  4DEA7DC  4DEA7E4  4DEA8D0 55984689  2FCB068  3E9299B
meson.dll        ModuleData::send           +1C      2FCB068  3E9299B  4DEA81C       10      202        0        1        0
uimeson.dll      WindItem::WindItemProc     +799     4427FC8      202        0    50037  4DEAAD4      202 728647D0 2B4CF121
meson.dll        ClassData::pass_v          +2E3     2ECECA8 4022B8A7  4DEA96C  4DEA96C       -1  4DEA9BC 55893F24  2ECECA8
meson.dll        ClassData::pass            +1D      2ECECA8 4022B8A7      202        0    50037  4DEAAD4      202 728647D0
uimeson.dll      Button::WindItemProc       +254     4427FC8      202        0    50037  4DEAAD4      1F3  4DEAA6C  4427FC8
meson.dll        ModuleData::send_v         +83B    4022B8A7  4DEAAB0       -2  4DEAAB0  4DEAAD8 55983D97  4427FC8 4022B8A7
meson.dll        ModuleData::send           +1C      4427FC8 4022B8A7      202        0    50037  4DEAAD4      1F3  4DEAA6C
uimeson.dll      windItemWndProc            +187      370D2C      202        0    50037      202 DCBAABCD        0  4DEAB54
USER32.dll       0001:0001b4e7                      55983C10   370D2C      202        0    50037 5D1BBE93  4DEAC40  4DEAC38
USER32.dll       0001:0001b5e7                             0 55983C10   370D2C      202        0    50037   84586C        1
USER32.dll       0001:0001bc19                      55983C10        0  4DEABFC 5FDFE0B9  4DEAC38        0  4DEAC0C 5814B762
USER32.dll       0001:0001bc70                       4DEAC38        0  4DEAC0C 5814B762  4DEAC38      100  4DEAC54 5814C1CE
bdrock20.dll     UDispatchMessage           +19      4DEAC38      100  4DEAC54 5814C1CE   10F448  4DEAC38   133490  4DEAC2C
meson.dll        msgDispatch                +72       10F448  4DEAC38   133490  4DEAC2C        0   10F448   10F448 5FDF51AD
meson.dll        WinMsgBlocker::BlockForMsg +18E     4DEB2A0  4DEAF70  2769EB8        0        0       6D        0  4DEB24C
meson.dll        msgHelper                  +203      10F448        1  4DEB698  4DEB95C        0 5FDEC998    D83B0   10F448
meson.dll        doTask                     +24F      'Msg ' 58129980        0        0   10F448        1  4DEB698  4DEB95C
meson.dll        TThread::TaskCall          +85       10F448   'Msg ' 58129980   10F448        1  4DEB698  4DEB95C        0
meson.dll        TThread::MsgBlock          +96       'Msg ' 75F47040  455CF88  455CF88  455CF88        1 76789140        0
uimeson.dll      Child::childCreate_Task    +2C4     2769EB8  270F418   C00005  4DECC8C        0  2F36F00  4DED11C        0
meson.dll        doTask                     +24F     2769EB8 55981560        0        0  2769EB8  270F418   C00005  4DECC8C
meson.dll        TThread::TaskCall          +85       10F448  2769EB8 55981560  2769EB8  270F418   C00005  4DECC8C        0
uimeson.dll      Child::childCreate         +276     2769EB8   C00005  4DECC8C        0  2F36F00  4DED11C        0        0
meson.dll        ModuleData::send_v         +83B    A61A7FA1  4DEBB08       24  4DEBB08  4DEBB6C 55981D38  2769EB8 A61A7FA1
meson.dll        ModuleData::send           +1C      2769EB8 A61A7FA1   C00005  4DECC8C        0  2F36F00  4DED11C        0
uimeson.dll      Class::WindChildCreate     +188     270F418   C00005  4DECC8C        0  2F36F00  4DED11C        0        0
meson.dll        ModuleData::send_v         +83B    DF3A7F80  4DEBC60  3043388  4DEBC60  4DEBCC0 5591DC68  270F418 DF3A7F80
meson.dll        ModuleData::send           +1C      270F418 DF3A7F80   C00005  4DECC8C        0  2F36F00  4DED11C        0
uimeson.dll      Class::PaneCreateNew       +178     2F36F00   C00005  4DECC8C        0  4DED11C        0        0   C00005
meson.dll        ModuleData::send_v         +83B    BAE80E0F  4DEBDB4 580F150C  4DEBDB4  4DEBDDC 5555E073  2F36F00 BAE80E0F
meson.dll        ModuleData::send           +1C      2F36F00 BAE80E0F   C00005  4DECC8C        0  4DED11C        0        0
uimisc.dll       Class::CSEditModal         +153     2F36F00  3052190  2FF5FA0       1B  4DECC8C  4DED11C  2F36F00  4DEDF64
meson.dll        ClassData::pass_v          +2E3     2F36F00 F5C0431A  4DEBE78  4DEBE78  4DEBE70  4DEC81C 555942E6  2F36F00
meson.dll        ClassData::pass            +1D      2F36F00 F5C0431A  3052190  2FF5FA0       1B  4DECC8C  4DED11C  2F36F00
uimisc.dll       Class::CSEditModal         +336     2F36F00  3052190  2FF5FA0       1B  4DECC8C  4DED11C  4DECC8C  4DECC8C
meson.dll        ModuleData::send_v         +83B    F5C0431A  4DEC910 57A8024C  4DEC910  4DEC9A0 57A802E4  2F36F00 F5C0431A
meson.dll        ModuleData::send           +1C      2F36F00 F5C0431A  3052190  2FF5FA0       1B  4DECC8C  4DED11C  4DECC8C
tyce.dll         Modeler::PrmFindResponder  +2E4     2FF5FA0       1B F5C0431A  4DECC8C  4DED11C  4DECC8C  4DECC8C  4DECED4
meson.dll        ModuleData::send_v         +83B    BB1EAC1E  4DECA94        0  4DECA94  4DECAE0 57A92E38  2FF5FA0 BB1EAC1E
meson.dll        ModuleData::send           +1C      2FF5FA0 BB1EAC1E       1B F5C0431A  4DECC8C  4DED11C  4DECC8C  4DECC8C
tyce.dll         Provider::proMsgLink       +E8      2ECE7A0 BB1EAC1E       1B F5C0431A  4DECC8C  4DED11C  4DECC8C  4DECC8C
tyce.dll         Provider::ProResponder     +228     2ECE7A0 F5C0431A       1B  4DECC8C  4DED11C  4DECC8C  4DECC8C  4DECED4
meson.dll        ModuleData::send_v         +83B    B1D4B9FF  4DECC6C   'OpWd'  4DECC6C  4DED398 54D64FEB  2ECE7A0 B1D4B9FF
meson.dll        ModuleData::send           +1C      2ECE7A0 B1D4B9FF F5C0431A       1B  4DECC8C  4DED11C  4DECC8C  4DECC8C
UIPROD.DLL       ProdMiscUI::piscProgPrefs  +13B      164DA0        0   'Pref' C4EE7C20 82C8298E       27 75F64F19 5D1BC61F
UIPROD.DLL       ProdMiscUI::LocSelect      +337      164DA0   'Pref'       10  4494018  4494018  4494018        0  4DED608
meson.dll        ModuleData::send_v         +83B    B4233391  4DED4DC       -1  4DED4DC  4DED52C 54D56191   164DA0 B4233391
meson.dll        ModuleData::send           +1C       164DA0 B4233391   'Pref'       10  4494018  4494018  4494018        0
UIPROD.DLL       LocBar::CtrlHit            +261      107330  4494018       10  2FC9BB0       1B   'StpA'  279C90C  279C998
meson.dll        ModuleData::send_v         +83B    8C8E140D  4DED620 581270B0  4DED620  4DED6A4 558DC516   107330 8C8E140D
meson.dll        ModuleData::send           +1C       107330 8C8E140D  4494018       10  2FC9BB0       1B   'StpA'  279C90C
uimeson.dll      Item::ItemSendAbove        +256     4494018 8C8E140D  4494018       10  2FC9BB0       1B   'StpA'  279C90C
meson.dll        ModuleData::send_v         +83B     B500A5C  4DED798  4DED8B0  4DED798  4DED7E0 55892357  4494018  B500A5C
meson.dll        ModuleData::send           +1C      4494018  B500A5C 8C8E140D  4494018       10  2FC9BB0       1B   'StpA'
uimeson.dll      Button::CtrlPress          +227     4494018       10       1B   'StpA'  279C90C  279C998        0  4DED9CC
meson.dll        ModuleData::send_v         +83B    F031501E  4DED8EC  4DED914        0        0  4DED8EC  4DED968 558922B6
meson.dll        ModuleData::implementMsg   +2C8     4494018   10F448 58125B00        0 55892130 F031501E       10       1B
uimeson.dll      Button::CtrlPress          +186     4494018       10       1B   'StpA'  279C90C  279C998        0  4DED9CC
uimeson.dll      Button::ItemClickUp        +360     4494018  4DEDC2C       10       12   10F448  2FF5FA0 57AA9C00 FFFFFCD8
meson.dll        ModuleData::send_v         +83B     3E9299B  4DEDAB8 A11E2057  4DEDAB8  4DEDB00 5592294C  4494018  3E9299B
meson.dll        ModuleData::send           +1C      4494018  3E9299B  4DEDC2C       10       12   10F448  2FF5FA0 57AA9C00
uimeson.dll      RootPane::ItemClickUp      +26C     2FC9BB0  4DEDC2C       10      202        0        1        0  4DEDD88
meson.dll        ModuleData::send_v         +83B     3E9299B  4DEDBF4  4DEDBEC  4DEDBF4  4DEDCE0 55984689  2FC9BB0  3E9299B
meson.dll        ModuleData::send           +1C      2FC9BB0  3E9299B  4DEDC2C       10      202        0        1        0
uimeson.dll      WindItem::WindItemProc     +799     4494018      202        0    8003C  4DEDEE4      202 728647D0 2B4CF121
meson.dll        ClassData::pass_v          +2E3     2ECECA8 4022B8A7  4DEDD7C  4DEDD7C       -1  4DEDDCC 55893F24  2ECECA8
meson.dll        ClassData::pass            +1D      2ECECA8 4022B8A7      202        0    8003C  4DEDEE4      202 728647D0
uimeson.dll      Button::WindItemProc       +254     4494018      202        0    8003C  4DEDEE4      1F3  4DEDE7C  4494018
meson.dll        ModuleData::send_v         +83B    4022B8A7  4DEDEC0       -2  4DEDEC0  4DEDEE8 55983D97  4494018 4022B8A7
meson.dll        ModuleData::send           +1C      4494018 4022B8A7      202        0    8003C  4DEDEE4      1F3  4DEDE7C
uimeson.dll      windItemWndProc            +187      250E8A      202        0    8003C      202 DCBAABCD        0  4DEDF64
USER32.dll       0001:0001b4e7                      55983C10   250E8A      202        0    8003C 5D1BCA63  4DEE050  4DEE048
USER32.dll       0001:0001b5e7                             0 55983C10   250E8A      202        0    8003C   844E24        1
USER32.dll       0001:0001bc19                      55983C10        0  4DEE00C 5FDFE0B9  4DEE048        0  4DEE01C 5814B762
USER32.dll       0001:0001bc70                       4DEE048        0  4DEE01C 5814B762  4DEE048      100  4DEE064 5814C1CE
bdrock20.dll     UDispatchMessage           +19      4DEE048      100  4DEE064 5814C1CE   10F448  4DEE048   133490  4DEE03C
meson.dll        msgDispatch                +72       10F448  4DEE048   133490  4DEE03C 5FDE8B55   10F448   10F448 5FDE8B81
meson.dll        WinMsgBlocker::BlockForMsg +18E     4DEE6B0  4DEE380        0        0        0       5E        0  4DEE65C
meson.dll        msgHelper                  +203      10F448        1  4DEEA78  4DEED3C  144AFE0 57AE3A20  308C718   10F448
meson.dll        doTask                     +24F      'Msg ' 58129980        0        0   10F448        1  4DEEA78  4DEED3C
meson.dll        TThread::TaskCall          +85       10F448   'Msg ' 58129980   10F448        1  4DEEA78  4DEED3C  144AFE0
meson.dll        TThread::MsgBlock          +96       'Msg '  4DEECE8 5813FDAF  4DEF32C 5813FDAF   'LopT'   10F448        0
meson.dll        msgInTask                  +11      4DEF32C 5813FDAF   'LopT'   10F448        0    C5960  4DEF990 58172F3F
meson.dll        doTask                     +24F      'MsgT' 5812AAC0        0        0  4DEF32C 5813FDAF   'LopT'   10F448
meson.dll        TThread::TaskCall          +85       10F448   'MsgT' 5812AAC0  4DEF32C 5813FDAF   'LopT'   10F448        0
meson.dll        loopInTask                 +27       'LopT'   10F448        0    C5960  4DEF990 58172F3F        0  4DEF3C8
meson.dll        doTask                     +24F      'LopT' 5812AA90        0        0   'LopT'   10F448        0    C5960
meson.dll        TThread::TaskCall          +85       10F448   'LopT' 5812AA90   'LopT'   10F448        0    C5960  4DEF990
meson.dll        TThread::MsgLoop           +45       'LopT'  2684EA8  4DEF99C 5813FDAF  2F5F5D8   36D4AC  3052190   36CDBC
UIPROD.DLL       rfThread                   +FC      2F5F5D8   36D4AC  3052190   36CDBC   36CDBC   36D004   36CB60        0
meson.dll        doTask                     +24F      'Task' 54D96840        0        0  2F5F5D8   36D4AC  3052190   36CDBC
meson.dll        TThread::TaskCall          +85       10F448   'Task' 54D96840  2F5F5D8   36D4AC  3052190   36CDBC   36CDBC
meson.dll        modThreadRoot              +FA       36CCE8 5D1BEC6B        0        0  144AFE0  4DEFAA4  4DEFAA4  4DEFB18
MSVCR100.dll     0001:0005b556                             0  4DEFAE8 7606ED5C  144AFE0  4DEFB28 76EF37EB  144AFE0 65B8C696
MSVCR100.dll     0001:0005b600                       144AFE0  4DEFB28 76EF37EB  144AFE0 65B8C696        0        0  144AFE0
kernel32.dll     0001:0004dd5c                       144AFE0 65B8C696        0        0  144AFE0        0        0        0
ntdll.dll        0001:000627eb                      5005C59C  144AFE0        0        0        0        0 5005C59C  144AFE0
ntdll.dll        0001:000627be                      5005C59C  144AFE0        0        0        0        0        0        0


Thread ID: 00000648, Name: DAG Selecto

 

What am I doing wrong?

 

Docfxit

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KERNELBASE.DLL looks to be the file causing the problem for Retrospect. Try a Google search for the file name and see if any of the answers may work for you. (I had this problem with a Windows 7 laptop that was upgraded to Windows 8 when it was released but in my case the only fix was to do a clean install of Windows 8.)

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