qunet Posted February 3, 2013 Report Share Posted February 3, 2013 I manage some Retrospect backup sets with a size of about 14 TB. These are in use since Version 7.7. With December 2012 I changed to V8.0 - now the disaster: The monthly grooming ended with Assertion failure at "grx.cpp-1089". Then Retrospect (running unattended) started again and retried finishing grooming and failed again. - So there was no script started for about some weeks - no error was reported (mailed). When I recognized this problem I tried to rebuild the catalog - seemed to work fine until the next backup-script started - when trying to update the catalog it complained: Error -1100 (invalid Handle) and ended with a corrupted catalog - this behavior is reproducible. I tried to reproduce it with some ne (small) backup sets - created with V8.0 - it shows the same effect. Up to now I trusted Retrospect and recommend it to my customers. OS: Windows 7 version 6.1 (build 7601), Service Pack 1, (64 bit) Application: C:\Program Files\Retrospect\Retrospect 8.0\Retrospect.exe, version 8.0.0 (199) Exception occurred on 01.02.2013 at 18:03:54 Error info: Assertion failure at "grx.cpp-1089" Exception code: E0000000 ASSERTION Fault address: FD539E5D 0001:00008E5D KERNELBASE.dll 1 Quote Link to comment Share on other sites More sharing options...
Daniels Posted February 4, 2013 Report Share Posted February 4, 2013 An assertion error usually indicates a corrupt file. The best course of action would probably to do an un-install and re-install. I have not used Retrospect 8 however based on previous situations you should not lose your backup and/or scripts. Quote Link to comment Share on other sites More sharing options...
davekkk Posted February 4, 2013 Report Share Posted February 4, 2013 We had the same problem on several of our servers after upgrading to 8. Only way we could fix it was to make a new backup set. Recreating them still produced errors. Quote Link to comment Share on other sites More sharing options...
Scillonian Posted February 4, 2013 Report Share Posted February 4, 2013 There is a known issue with Retrospect 8.0 when grooming Backup sets created with Retrospect 7.7. This will be fixed in Retrospect 8.1. See the following knowledge base article for more information: http://kb.retrospect.com/articles/en_US/Retrospect_Article/grx-assert/?q=assert&l=en_US&fs=Search&pn=1 You will need to decide whether you want to run the per-release version or wait for the release version. Quote Link to comment Share on other sites More sharing options...
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