Fulco Posted January 3, 2013 Report Share Posted January 3, 2013 Two years ago I bought Retrospect Windows Server 7.7 for SBS with Value Pack. I also paid for one year support. None of the ten reported problems / bugs where fixed in this period. I recently contacted Sales, with the question why user who bought version 7.7 should pay more then 50% of the purchase price again? The answer was: User Restore (which I already owned) and other new features. I only want my bugs fixed! In my opinion this version should have been published two years ago, and free! The delay is due to ....? Further more: reading the forum, even the bugs they mentioned as fixed, like the Grooming bug, are still there. Now they start pushing 8.1 (internal version?) to customers. What a mess. And even the most necessary fixes: the Preference file and Retrospect running as a Service, aren't even implemented. So please Retrospect, give buyers of 7.7 a free """"Upgrade"""". Running 8.x, I will send you, as always, extensive bug / test reports. Fulco Quote Link to comment Share on other sites More sharing options...
Richy_Boy Posted January 8, 2013 Report Share Posted January 8, 2013 I'd advise people skip 8.0 and go straight to 8.1. The latter version doesn't crash nightly for a start. On a clean backup set grooming seems to work fine too, although I'm not completely convinced Instant Scan is actually backing up ALL my data, which is worrying! :s I agree that users shouldn't be paying for bug fixes, there are some new features though, some of these new features actually work too! Richard Quote Link to comment Share on other sites More sharing options...
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