darkod Posted November 20, 2012 Report Share Posted November 20, 2012 I can not say 100% it is fault of Retrospect 8.0 but it does look like that to me 99%. After testing Retrospect 8.0 now the Exchange 2007 mailboxes and databases can not be seen as volumes by both Retrospect 8.0 and 7.7.620 any more. The 8.0 never did manage to add them correctly to Volumes (yes, I had the additional patch needed installed). But after that now even 7.7.620 can not add them to Volumes even though it worked fine before trying 8.0. Did it leave some files on the Exchange server that need to be removed? I tried with both 8.0 and 7.7 clients removing the C:\ProgramData\Retspect Client folder after deinstalling the client from Add/Remove Programs. If it matters, the Exchange is running on Server 2003 R2 x64. Now I can not even back up my server with any version of Retrospect or client. What the hell did it do??? I would really appreciate some advice. Quote Link to comment Share on other sites More sharing options...
darkod Posted November 20, 2012 Author Report Share Posted November 20, 2012 I have the following in the retroclient.log, if it means anything to anyone: ------- 1353409450: ConnStartListen: starting thread ConnStartListen for 192.168.0.21:0 1353409540: Connection established by 192.168.0.12:64785 1353409560: connTcpConnection: invalid code found: 164 1353409560: connTcpConnection: invalid code found: 153 1353409560: ConnReadData: Connection with 192.168.0.12:64785 closed 1353409565: Connection established by 192.168.0.12:64786 1353409571: ConnReadData: Connection with 192.168.0.12:64786 closed 1353409582: Connection established by 192.168.0.12:64789 1353409584: ConnReadData: Connection with 192.168.0.12:64789 closed 1353409588: Connection established by 192.168.0.12:64790 1353409863: ConnReadData: Connection with 192.168.0.12:64790 was reset 1353409899: PipeRead: ReadFile failed with error 109 ------- So far my search on google and in the Retrospect KB hasn't produced anything. Quote Link to comment Share on other sites More sharing options...
darkod Posted November 21, 2012 Author Report Share Posted November 21, 2012 OK, I got this sorted out. It seems 8.0 has bugs with Exchange but to go back to 7.7 client you will have to completely remove the Retrospect Client, including deleting the folders C:\ProgramData\Retrospect Client and C:\Program Files (x86)\Retrospect, and then restart the Exchange server. After that install the 7.7 client as normal and the databases and mailboxes should be visible in Volumes. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 26, 2012 Report Share Posted November 26, 2012 Retrospect 8 for Windows requires Microsoft .NET 4.0 or later in order to access Exchange and Exchange mailboxes. In some cases you will be unable to even open Retrospect if you do not have .NET installed. .NET 4 is found at: http://www.microsoft.com/en-us/download/details.aspx?id=24872 Quote Link to comment Share on other sites More sharing options...
darkod Posted November 26, 2012 Author Report Share Posted November 26, 2012 Isn't that installed when you click "Exchange 2007/2010 Support" in the main install menu of Retrospect 8? Or you need to install the support and after that .NET 4 manually? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted November 27, 2012 Report Share Posted November 27, 2012 Retrospect does not install .net 4 on your exchange system. If it is missing, then Retrospect 8 will not work correctly with Exchange and you will need to download it from Microsoft and install it. Quote Link to comment Share on other sites More sharing options...
darkod Posted November 27, 2012 Author Report Share Posted November 27, 2012 OK, so we are talking about the Exchange server machine, not the Retrospect machine. So you need to make sure .NET 4 is installed. Got it. I am not sure I will have the chance to test it, but it is good to know anyway. Quote Link to comment Share on other sites More sharing options...
ken2johnson Posted November 28, 2012 Report Share Posted November 28, 2012 We had the same problem when upgrading from 7.7 to 8.0. I saw this forum post and installed the .Net 4 on the 2003 64-bit server that has Exchange 2007 on it. After that I restarted the Retrospect client and re-added the Exchange license in the Retrospect server and voila! It can see Exchange. This really should be documented somewhere in the Exchange installation instructions for Retrospect 8. A forum post is not where we should find install instructions. Mayoff, can you recommend a new KB article for this or update the existing Exchange KB article? Can it also be put in the User guide? Quote Link to comment Share on other sites More sharing options...
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