suephx Posted November 10, 2012 Report Share Posted November 10, 2012 I am having a problem with the Disaster Recovery disc creation process in Retrospect 8. I installed the Windows AIK for Windows 7 successfully. Got the file here: http://www.microsoft...em-requirements I followed the Retrospect tutorial exactly. See video here: http://www.youtube.com/watch?v=FKlhTd8j6YE&feature=plcp ---------------------------------- The process begins - 9 files are located - The process says "Disaster Recovery preparation in progress" "Building your Disaster Recovery disc image file..." Then it stops and I get this message: "Disaster Recovery preparation completed with errors. Retrospect encountered problems while preparing for Disaster Recovery and can't continue, Please see the log for details." Here is the log file: + Retrospect version 8.0.0 (199) Launched at 11/9/2012 3:21 PM + Executing Prepare for Disaster Recovery at 11/9/2012 3:26 PM Can't continue execution, error -1 ( unknown) --------------------------------- Anyone having similar problems? Thank you. Quote Link to comment Share on other sites More sharing options...
skubacb Posted December 19, 2012 Report Share Posted December 19, 2012 When I try the disaster recovery, it just quits and dumps out of the Retrospect v8 program. So no disk. As you I followed the instructions but have nothing to show for it. Would love to see some way to get help on this. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted December 20, 2012 Report Share Posted December 20, 2012 Please contact tech support on this at http://www.retrospect.com/contact. I believe we have a fix for this that the agents can give you. Quote Link to comment Share on other sites More sharing options...
Brian1234 Posted December 23, 2012 Report Share Posted December 23, 2012 I was having the same problem, then ran Retrospect 8 as Adminstrator and had no trouble creating the disk image. Quote Link to comment Share on other sites More sharing options...
stanikawa Posted December 31, 2012 Report Share Posted December 31, 2012 I have the same problem on two computers. Both computers are new, running Win 7 Pro and Retrospect 8. Quote Link to comment Share on other sites More sharing options...
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