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Frequent crashes from elem.cpp-1138 assertion

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Running Single Server, 7.7.620. Recently, Retrospect has started crashing every couple days from this error: Assertion failure at "elem.cpp-1138"

I did see mention of that related to tape devices in some release notes, but we aren't using any tape devices with Retrospect.


Any solutions to this?

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An assertion error usually means a file got corrupted. The best course of action is to uninstall and re-install. You should not lose any of your settings, backups sets, scripts, etc. If you want to be on the safe side make a copy of the setting files Config77.bak and Config77.dat. These might be named Config75.bak and Config75.dat, respectively.

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We too are receiving this error at least once a week.

Scripts will run faultlessly for day after day and then.....


Assertion failure at "elem.cpp-1138"


We do keep sending the error report to Retrospect, but is anything actually done with it?


Retrospect 7.7.620

MS SBS2003


We (well, the end user) back up to usb drives and there seems to be a trend that if they forget to change the drive this error is likely to occurr, although it doesn't happen every single time they forget.


I note this topic is a month or two old, now, but did anyone ever make any progress?

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I too had the assert failure:


Exception occurred on 9/24/2012 at 2:54:24 PM

Error info: Assertion failure at "elem.cpp-1138"

Exception code: E0000000 ASSERTION

Fault address: FD4ACACD 0001:0000BACD KERNELBASE.dll


This happened when I attempted to delete all execution history.


I'm also running V7.7.620.

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