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Assertion failure at "elem.cpp-1098"


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Retrospect V7.7.325 Multi-Server crashed last night with the following error:

 

OS: Windows Vista version 6.1 (build 7601), Service Pack 1, (64 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.325

Driver Update and Hot Fix version 7.7.3.102 (64-bit)

Exception occurred on 1/11/2012 at 5:23:45 PM

Error info: Assertion failure at "elem.cpp-1098"

Exception code: E0000000 ASSERTION

Fault address: FD9ACACD 0001:0000BACD KERNELBASE.dll

 

This is just a FYI. I found the cause to be due to backing up one of my Windows Clients, The client is running Windows 2008 R2 and I reformatted it's data disk and gave it the same exact label as before. This caused Retroect to think that it had two of the same volumes when it went to back it up:

 

1/11/2012 5:12:18 PM: Connected to BOAZ

* Resolved container BOAZ to 3 volumes:

BOAZ_DISKC (C:) on BOAZ

BOAZ_DISKD (D:) on BOAZ

BOAZ_DISKD (D:) on BOAZ

 

I reconfigured the client to only use selected volumes and deselected the last volume and it worked fine.

 

Johnny Mac

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