johnnymacgo Posted January 12, 2012 Report Share Posted January 12, 2012 Retrospect V7.7.325 Multi-Server crashed last night with the following error: OS: Windows Vista version 6.1 (build 7601), Service Pack 1, (64 bit) Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.325 Driver Update and Hot Fix version 7.7.3.102 (64-bit) Exception occurred on 1/11/2012 at 5:23:45 PM Error info: Assertion failure at "elem.cpp-1098" Exception code: E0000000 ASSERTION Fault address: FD9ACACD 0001:0000BACD KERNELBASE.dll This is just a FYI. I found the cause to be due to backing up one of my Windows Clients, The client is running Windows 2008 R2 and I reformatted it's data disk and gave it the same exact label as before. This caused Retroect to think that it had two of the same volumes when it went to back it up: 1/11/2012 5:12:18 PM: Connected to BOAZ * Resolved container BOAZ to 3 volumes: BOAZ_DISKC (C:) on BOAZ BOAZ_DISKD (D:) on BOAZ BOAZ_DISKD (D:) on BOAZ I reconfigured the client to only use selected volumes and deselected the last volume and it worked fine. Johnny Mac Quote Link to comment Share on other sites More sharing options...
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