dpiraino Posted January 3, 2012 Report Share Posted January 3, 2012 I have just upgraded to 9.0.0 (319) Server with unlimited clients. Right now I have all Mac clients installed. On all the clients, if I try to choose either "Back up Now" or Restore Now" from the menu bar, It says "On-demand backup is not available on your Retrospect server". But when I try to set my server to allow these options, I go to preferences and select "Clients". But the check boxes for On demand Back Up and Restore are both grayed out and I cannot turn these options on. I am running the server engine on a MacPro 2x3 GHz quad Xeon with 6 GB RAM. Mac OS 10.6.8. Clients are mostly iMac i7 8GB RAM, all Mac OS 10.6.8. Any ideas? Thanks in advance, Don Quote Link to comment Share on other sites More sharing options...
Guest Steve Maser Posted January 3, 2012 Report Share Posted January 3, 2012 Hmm... I know for *upgraded clients* that you have to remove/readd them so that you can use the on-demand features. But I've not seen the Server Preferences for Clients be greyed out. But I have a Multi-Server license, so I don't know if that makes a difference. What happens if you restart your engine with a clean config80.dat file? Quote Link to comment Share on other sites More sharing options...
dpiraino Posted January 3, 2012 Author Report Share Posted January 3, 2012 Hmm... I know for *upgraded clients* that you have to remove/readd them so that you can use the on-demand features. But I've not seen the Server Preferences for Clients be greyed out. But I have a Multi-Server license, so I don't know if that makes a difference. What happens if you restart your engine with a clean config80.dat file? Steve, First off, thanks for the reply. I tried with a new config80.dat file and there was no change. I guess I will keep trying and see if I can figure it out. Don Quote Link to comment Share on other sites More sharing options...
Guest Steve Maser Posted January 4, 2012 Report Share Posted January 4, 2012 You might want to contact customer service (or see if it's in the user manual) to see if there's a difference between single server and multi-server versions in this respect. (I have no way of testing a single-server version...) Quote Link to comment Share on other sites More sharing options...
dpiraino Posted January 11, 2012 Author Report Share Posted January 11, 2012 SOLVED: Just to let people know. I contacted customer support and asked about this. They sent a response: "What type of Media Sets are you using? Right now the Backup and Restore on demand only work with Disk type media sets." My sets are tape, so that explains it. Maybe I should have figured it would only work on hard drives, but I did not see anything in the documentation. I don't know if I missed it or not. But if it isn't in there, hopefully Retrospect sees this and adds it. 1 Quote Link to comment Share on other sites More sharing options...
jweisbin Posted April 4, 2012 Report Share Posted April 4, 2012 I have the single-server version, 20 clients, retrospect 9.0.1, clients freshly installed (never installed before), all have the option "backup on demand" grayed out. Is there any more word on this? Quote Link to comment Share on other sites More sharing options...
Eric Seaberg Posted July 26, 2012 Report Share Posted July 26, 2012 I'm trying to set this up as well. No luck so far, but it's not a deal breaker, either. Would just be nice if it worked! Quote Link to comment Share on other sites More sharing options...
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