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"error -1019", "elem.cpp-1138" And "error -645"


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Hi!

I'm six years old using Retrospect but now I've serious problems:

 

1)There are no sufficient resources, empty stream packet, tid 71.

 

2)I attach "elem.cpp-1138.txt"

OS: Windows Server 2003 R2 version 5.2 (build 3790), Service Pack 2, (64 bit)

Application: C:\Program Files\Retrospect\Retrospect 7.7\Retrospect.exe, version 7.7.562

Exception occurred on 28/09/2011 at 18:28:24

Error info: Assertion failure at "elem.cpp-1138"

Exception code: E0000000 ASSERTION

Fault address: 77D4DD50 0001:0000CD50 kernel32.dll

Thread ID: 00000910, Name: Execution thread

 

3)I can't read the "error -645" solution about Dantz knowledgebase web, the link is bronk!

TITLE: Error -645 Chunk File Damaged During Save Discussion This error can happen when corruption exists to a temporary can happen when corruption exists to a temporary file used by Retrospect...

 

I've installing the WXP in the client Pc two times but the problem reproduce again.

 

Thanks for any help/info you can provide!

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Our systemis also suffering from “elem.cpp-11” errors (see thread “Assertion Failure Atelem.cpp-1138”).

 

The frequencybetween crashes is decreasing, and is now 3 days.

 

Retrospectis becoming unusable.

 

 

Thesuggesting from support, removing the “config.dat” file, and recreating allsettings is not an option.

 

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