kmcmahon Posted June 27, 2011 Report Share Posted June 27, 2011 Following an upgrade, Retrospect 7.6.123 wouldn't recognise my DVD drive - a Pioneer DVR-112. I checked the list of supported drives http://www2.retrospect.com/supportupdates/technical/retrospect/device/ ...and the DVR-112 isn't listed. So I bought a DVR-106, a 'Qualified' drive from Ebay, but retrospect can't see this either. a device scan returns 'No tape or optical storage devices found' The drive is visible and working OK otherwise in Windows Vista. I've tried downloading the most recent version of Retrospect for Mac which recognises the DVD drive in my Macbook pro. I copied across all the storage sets and imported them, but the Mac version doesn't recognize the data on the DVD's, so I can't recover anything. I have more than 10 years worth of data archived on these DVD's and it's important that I'm able to recover it. I'd be grateful if anyone has any suggestions on what to try next. Ken Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 27, 2011 Report Share Posted June 27, 2011 Do you have the latest Retrospect Driver Update installed for the 7.6 version? Quote Link to comment Share on other sites More sharing options...
kmcmahon Posted June 27, 2011 Author Report Share Posted June 27, 2011 Do you have the latest Retrospect Driver Update installed for the 7.6 version? Yes, I think that's the one that updates to 7.6.123 Ken Quote Link to comment Share on other sites More sharing options...
Guest cdanteek Posted June 27, 2011 Report Share Posted June 27, 2011 Do you have the latest Retrospect Driver Update installed for the 7.6 version? Question please, does Retrospect install a lower class filter like Sonic PxHelp, a registry entry, system32 entry, then when it gets mucked up it won't see a drive, but windows will? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted June 27, 2011 Report Share Posted June 27, 2011 Retrospect does not make registry entires. All drivers load on program launch Quote Link to comment Share on other sites More sharing options...
kmcmahon Posted July 1, 2011 Author Report Share Posted July 1, 2011 Still looking for a solution to this if anyone can help? Thanks Ken Quote Link to comment Share on other sites More sharing options...
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