weissmj Posted June 23, 2006 Report Share Posted June 23, 2006 Hi, I was using Retrospect 6.5 Professional with 2 Maxtor One Touch USB drives. I just upgraded to Retrospect 7.5 Multi-Server and even though the drives are visible in both Windows Explorer and in the Retrospect volumes dialog box, they do not show up in the devices list and I am unable to create a backup set on these drives. Any help you can provide would bevery much appreciated. Thanks so much. Link to comment Share on other sites More sharing options...
weissmj Posted June 23, 2006 Author Report Share Posted June 23, 2006 I forgot to mention that I am using Windows XP Pro SP2. Link to comment Share on other sites More sharing options...
weissmj Posted June 23, 2006 Author Report Share Posted June 23, 2006 One more piece of information: the removable drive shows up in the make backup set function (but not the devices section), but when I select it and click ok, I get the following error: The disk cannot be used, error -1017 (insufficient permissions). Link to comment Share on other sites More sharing options...
nekr0phage Posted June 26, 2006 Report Share Posted June 26, 2006 Hi, Hard drives will not be displayed in the Configure Devices window, this is for burners and tape drives. If you are getting permissions errors when trying to write to the disk use Windows Explorer to make sure that the Everyone group has read/write permissions for that drive. Link to comment Share on other sites More sharing options...
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