Jump to content

Assertion failure at "loadcon.cpp-3596"

Recommended Posts

We have a consistent, repeatable problem when using Retrospect 7.0 with our Dell PV136T Tape Library.

Our version of Retrospect is:

Multi Server

Version 7.0.344

Retrospect Update, version

The server is a Dell 2850 with Windows Server 2003 SP1.

The library is a Dell PV136T with the following firmware:

Library Firmware 3.33.0002

RMU Firmware 188D.00001

It has 6 LTO2 Tape drives, 60 Library slots (10 magazines of 6 slots each) and 12 import-export slots (2 magazines of 6 slots each).


The problem occurs when trying to move multiple tapes from the library slots to the Import-Export slots. If all six tapes in a given magazine are selected such that the entire magazine shows up highlighted on the screen and an attempt is made to move all six of these tapes to the import-export slots at once, an assertion occurs and Retrospect abends.

The error is: Assertion failure at "loadcon.cpp-3596"


Moving six or more tapes to other library (non import-export) slots works fine. Moving six or more tapes "from" the Import-Export slots to the tape library magazines works fine. The error only occurs when trying to move an entire magazine or more of tapes "to" the Import-Export slots. We have been working around the problem by moving, at most, five tapes at a time to the import-export slots.


I cannot remember for sure, but this problem may have started occurring after the 7.0.344 Application Security Update was installed. We may not have had the problem before that, but as I said, I am not sure, it could just be that we did not notice the problem.


Has anyone else experienced this problem.



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...