ComputerX Posted March 10, 2006 Report Share Posted March 10, 2006 I'm running SuSE 9.3 Pro on a Dell 2650 using the 7.5.111 client installed from the tar package. The server is 7.5.251 running under Windows 2000 Server. I can't see the contents of the var directory. This presents a problem since the only thing I really want to backup is the mail files on /var. The /var directory is really a RAID container mounted as /var. Could that be the problem? Code: joshua:/usr/local/dantz/client # mount -l /dev/sda3 on / type reiserfs (rw,acl,user_xattr) [] proc on /proc type proc (rw) sysfs on /sys type sysfs (rw) tmpfs on /dev/shm type tmpfs (rw) devpts on /dev/pts type devpts (rw,mode=0620,gid=5) /dev/sda4 on /var type reiserfs (rw,acl,user_xattr) [] usbfs on /proc/bus/usb type usbfs (rw) /dev/fd0 on /media/floppy type subfs (rw,nosuid,nodev,sync,fs=floppyfss,procuid) (Sidenote: I know that I should have mounted /var with the notail option. I figure somday the server is going to be slow and users are going to complain. At that point I will change the mount options to buy time while I go looking for a new server. After that I prepare three envelopes ) I called support about this same issue when I was running server and client 7. I got no response. I was really hoping 7.5 would be the fix. Anyone have an idea? Dan Link to comment Share on other sites More sharing options...
waltr Posted March 10, 2006 Report Share Posted March 10, 2006 hi dan, i can see /var on my Red Hat computer, and i can browse the contents too, i've been able to do this since a new version of the 7.0 client came out a while back. before, you could not do this as EMC had excluded the /var directory by default. you should see /var as a separate volume in your case, like this: joshua |-/ |-/var etc. and then be able to highlight that /var directory and click, 'browse'. you say you can't see the contents, can you see the /var directory at all? Link to comment Share on other sites More sharing options...
ComputerX Posted March 11, 2006 Author Report Share Posted March 11, 2006 I can see a /var but I think it is just the mountpoint. I can't see anything in it. Neither by browsing nor by previewing a backup. Where would find exclusions? Is there documentation on the clients past the man pages? I'm having a hard time figuring out how it works. Just today I found what looks like a java client. I have a test machine running SuSE 10. Next week I will install the client on it and see what happens. Dan Link to comment Share on other sites More sharing options...
waltr Posted March 14, 2006 Report Share Posted March 14, 2006 hi dan, the /var you are seeing sounds like the right one. i have not seen a mountpoint that can't be browsed, but the most i've ever done with /var is given it a partition. i don't belive you can look at the exclusions that are defaulted in the client, but there is a file called retroclient.excludes in the /etc directory: http://kb.dantz.com/article.asp?article=5574&p=2 here is a list of the excluded files & such that i found in the knowledgebase: http://kb.dantz.com/article.asp?article=8024&p=2 hth Edited to Add: someone else posted good results with SUSE 10 here a while back. good luck. Link to comment Share on other sites More sharing options...
ComputerX Posted March 14, 2006 Author Report Share Posted March 14, 2006 The retroclient.excludes is nothing but comments and /var looks like a normal directory. Code: joshua:/etc # more retroclient.excludes # Retrospect Client retroclient.excludes file # # Contact Information # # EMC Dantz # 3003 Oak Road, 3rd Floor # Walnut Creek, CA 94597 # 800.225.4880 or 925.948.9000 # customer_service@dantz.com # # Copyright 2000-2004 EMC Dantz # www.emcdantz.com # # Use this file with the retrocpl -exclude option to prevent files and directories # from being backed up by Retrospect. # # Example: Uncomment the following two lines to exclude the /root directory and the # /etc/passwd file from backup when the retrocpl -exclude state is 'on' #/root #/etc/passwd joshua:/etc # ll /var/ total 4 drwxr-xr-x 20 root root 496 Feb 17 11:13 . drwxr-xr-x 21 root root 488 Mar 6 05:36 .. I started doing my mail backup using rsync to a rsync server on a Windows machine. That didn't work out too well. My next attempt was mounting a Windows share using smbfs and rsync to that. That worked better but I don't know how to get rsync to give me a list of just failed files. Ideally appending to a logfile. (That is what I do with my Windows backups by using /LOG+ in robocopy.) I just get the "23" error code. I should probably open another case but my experiences with Dantz support have been iffy. Dan Link to comment Share on other sites More sharing options...
waltr Posted March 14, 2006 Report Share Posted March 14, 2006 hi dan, i went ahead and installed SUSE 9.2 on an old laptop to see if i could see /var. mine shows up fine. at this time i did not put /var on it's own partition, but i may try that later. when i browse /var, i see a 1k 'mail' file, and then: adm cache games lib lock log opt run spool tmp X11R6 yp seems like everything is there. i can dig into each of these folders all the way down. i'll try some more tests & post more. Edited to Add: this is a Dell Inspiron 5000, not exactly a beefy computer i know, but good for testing. Link to comment Share on other sites More sharing options...
ComputerX Posted March 22, 2006 Author Report Share Posted March 22, 2006 I have a stack of old laptops just for that reason. The poor man's VMWare :-) I think the problem has more to do with crossing the mount point than it does with anything else. Thanks for looking into it. Dan Link to comment Share on other sites More sharing options...
RonaldL Posted March 22, 2006 Report Share Posted March 22, 2006 Hi Dan, Can you go to Configure>Clients, get properties on your SUSE client, go to the Volumes tab. See if /var shows up there and if it does, make sure it's highlighted. Link to comment Share on other sites More sharing options...
waltr Posted March 23, 2006 Report Share Posted March 23, 2006 hi dan, Quote: I think the problem has more to do with crossing the mount point than it does with anything else. i think you are correct. this may be something you should call support about. Link to comment Share on other sites More sharing options...
ComputerX Posted March 23, 2006 Author Report Share Posted March 23, 2006 Quote: hi dan, Quote: I think the problem has more to do with crossing the mount point than it does with anything else. i think you are correct. this may be something you should call support about. I did. I was promised that "the unix guy" would call back but that never happened. I should call again but I haven't been in the mood to deal with them. Dan Link to comment Share on other sites More sharing options...
ComputerX Posted March 23, 2006 Author Report Share Posted March 23, 2006 I'll be darned. That did it! I bow to your excellence. Thanks!!! Dan Link to comment Share on other sites More sharing options...
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