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RP7 does not recognise my Win 2000 Pro CD!


haggis999

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I am in day 2 of experimenting with the trial version of RP7(Win) and have made a backup of my Windows boot volume, etc, on an external hard disk. I am now trying to run the Prepare for Disaster Recovery wizard to create a bootable CD-R, but have hit a major problem.

 

Early on in the wizard process, I am required to put my original Windows 2000 Professional installation CD in one of my optical drives but RP7 refuses to recognise this disk. It keeps asking me to insert a disk when it's already loaded. If I open up Windows Explorer at this stage it also has a similar problem. However, if I shut down RP7 then Windows Explorer has no problem reading the CD. What is going on here?

 

By the way, I have 2 optical drives: a Plextor CD-RW and a Plextor DVD-RW, both of which operate perfectly outside RP7. The above problem occurs whichever drive I use.

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There are two ways you can work around this. You can go to Configure>Devices, click on the Environment tab and then right-click on the drive the Windows 2000 CD is in and select Ignore ID. You will need to change it back to Don't Ignore ID if you use this as a backup device. You can also just copy the i386 folder from your CD to your harddrive and point Retrospect to that folder when you are going through the DR wizard.

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Thanks for those workarounds. Your help is much appreciated.

 

However, can anyone explain why this problem arose in the first place? It looks like a bug and I'm surprised that software at version 7 should fail in such a basic fashion. Simply reading a file from a CD is not exactly rocket science, is it?

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