puggman Posted May 15, 2002 Report Posted May 15, 2002 Just wondering how the progress has been. Are we near to a fix so I can start backing up my ASIP servers using Retrospect Server 5?
IrenaS Posted July 1, 2002 Report Posted July 1, 2002 Hello, Dantz has been investigating several problems that customers have reported when backing up an AppleShare IP server with Retrospect 5.0. Reported problems include: 1) The ASIP server crashes when Retrospect 5.0 autolaunches or is launched from an alias. 2) The ASIP server crashes at the beginning of a backup with the Retrospect 5.0 client. 3) Retrospect returns "error 1 (unknown)" for some files backed up from an ASIP server with the Retrospect 5.0 client. Our investigation has revealed that these problems result from using Carbon APIs with AppleShare IP software. Problem #1 occurs when any Carbon application is launched from an alias, confirming our contention that it is not a Retrospect issue. Retrospect 5.0 uses HFS+ file system calls, as specified by Apple, which stimulate bugs in the AppleShare IP software, resulting in Problems #2 and #3. We have reported all of these problems to Apple, but Apple's development efforts are now focused on Mac OS X Server. Without a commitment by Apple to address these problems, we have no choice but to suggest that our customers consider replacing AppleShare IP with Mac OS X Server. Sincerely, Dantz Development Technical Support www.dantz.com
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