jfsaunders Posted October 5, 2005 Report Share Posted October 5, 2005 Windows XP SP2 w/Auto Update Windows Firewall turned off Norton Anti-Virus turned off Retrospect 7.0.249 CD and also downloaded Retrospect 7.0.326 Installer With either of these the installation proceeds through normal steps until: ******************************************************************* Retrospect 7.0 -- InstallShield Wizard Installing Retrospect 7.0 The program features you selected are being installed Please wait while the InstallShield Wizard installs Retrospect 7.0. This may take several minutes. Status:------------------------------------_______ Cancel ******************************************************************* At this point the installation hangs up and gives the message: ******************************************************************* Retrospect 7.0 ? Installer is no longer responding. Retry Cancel ******************************************************************* I would appreciate any advice on how to sucessfully complete the installation. Thanks Link to comment Share on other sites More sharing options...
natew Posted October 5, 2005 Report Share Posted October 5, 2005 Hi Try using the msconfig utility to boot the computer will all startup items stopped. Are you trying to install to a non-default location? Thanks Nate Link to comment Share on other sites More sharing options...
jfsaunders Posted October 6, 2005 Author Report Share Posted October 6, 2005 Nate, No, I am installing to the default location. I re-booted with all startup items disabled. After that, the installation went smoothly. Thanks for your help. Jim Link to comment Share on other sites More sharing options...
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