robertdana Posted September 23, 2005 Report Share Posted September 23, 2005 I'm a consultant, and have just had a second customer using Retrospect start getting blue screens after upgrading to Symantec A/V Corporate v10. The crash appears to coincide with the end of the backup phase, when the state of the shadow copy service is being changed. The crash happens in such a way that the Retrospect backup log is lost for the backup that was in progress. Windows error reporting places the crash in symevent.dll, and says Symantec is working on a fix. Turning off Retrospect backups prevents the crash, but disabling the symantec real-time protection does not fix it. Uninstalling Symantec does. The two cases I've seen are quite different... one is running Retrospect D2D 7.0 on a Win2k server, the other is running Retrospect Server 6.5 on a Win2k3 SBS. Just thought others should be aware... -R Quote Link to comment Share on other sites More sharing options...
RonaldL Posted September 23, 2005 Report Share Posted September 23, 2005 Other users have run into this issue also. It seems to only happen with one of the newer updates from Symantec. http://forums.dantz.com/ubbthreads/showflat.php?Cat=0&Number=56992&page=0&view=collapsed&sb=5&o=&fpart=1 Quote Link to comment Share on other sites More sharing options...
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