Email Notification Retrospect Server 7.0

[stb]

I have Retrospect Server 7.0 with one hard disk (grooming) and two DVD backup sets. The software uses three DVD writers. I use the eventhandler batch file to send messages on media request, errors and script stop/finish etc. I disabled the auto-eject option because drives could be open by night and will collect dust . The server runs unattended.

 

1. Retrospect sends media request mails every 5 minute. Can this be changed (one mail is enough)? Otherwise: Please improve this. One mail is enough.

 

2. If a DVD is full, Retrospect does not send the device ID so I don't know what tray to open and I don't know how to label the disk . Can this be changed? Otherwise please add this info (device name AND device ID (IDE port), e.g. "1:1:0").

 

If you combine 1+2, I wish I would get this kind of E-Mail (ONCE):

 

'Backup Skript "Proactive A" on Set "DVD B" has completed Media "[151]". It is located in Device "Plextor xxx / 1:1:0". You can remove this disk.'

 

If there is no empty media available this info should be added:

 

'Please insert a new media (will be named "[152]") into one of these drives:'

 

There should be just those (compatible) drives listed that

- do not contain any media (no disk) or

- do contain disk [151]

(All other drives will contain either a empty DVD or a DVD of another backup set.)

 

 

3. Please let the Client message (Retrospect is about to...) include the target backup set and not only the script name.

[natew]

Hi

 

Proactive backup polls for sources and media every 5 minutes as a result you will get the email every 5 minutes. Standard scripts will email you once.

 

You would need to open the configure->devices window in Retrospect to see which drive needs media. I'll pass on your feature request.

 

Depending on how you run scripts you could add the backup set information manually to the message that appears before backup.

 

Thanks

nate

[stb]

> Depending on how you run scripts you could add

> the backup set information manually to the message

> that appears before backup.

 

The scripts run unattended. I have Proactive script for e.g. notebooks and standard (scheduled) scripts for server machines. Where/how can I add the backup set information to the popup window?

[natew]

Hi

 

You would need to create a different proactive script for each backup set and then add the backup set name to the countdown message in the script options.

 

Thanks

Nate

[stb]

Ok, this is a workaround. But please regard all issues from my intial post as feature requests for some future release. They're probably easy (low-cost) to implemenent.

[akatsuyama]

I've been testing Retrospect 7.0 and have a complaint about e-mail notifications on backup failures. I now get three notices for every failure, as opposed to one error message in version 6.5.

 

 

 

Message 1:

 

Script: John Doe Script

 

Date: 10/13/2005

 

Can't access volume Users on John Doe’s PowerBook G4 17", error -530 (backup client not found)

 

 

 

Message 2:

 

Script: John Doe Script

 

Date: 10/13/2005

 

Script "John Doe Script" incomplete

 

 

 

Message 3:

 

From Retrospect: Script "John Doe Script" failed during automatic execution, error -530 (backup client not found). Please launch Retrospect and check the log for details.

[natew]

Hi

 

Are you using an event handler and the built in email notification together?

 

Thanks

Nate

[akatsuyama]

As far as I am aware, I set the preferences for "Send e-mail for failure and media requests" only. No other progam should be sending any e-mail notification.