Jump to content

Retrospect 7 -- firewall settings for ZoneAlarm Pro?


Recommended Posts

After some initial luck in setting up two remote clients for backup from my own PC (as server), something got lost after rebooting one or more of these, and I no longer can backup these clients. All Client settings look fine, and Properties for each indicate that some level of communication is going on using Multicast - Piton Name Service and Default Interface, yet attempts to execute the backups fail repeatedly with Error -519 (network communication failed).


I'm suspicious of my PC firewalls, ZoneAlarm Pro 5.5 -- Any specific directions or experience on how to set up the "well-known port 497" on this firewall? Any help would be appreciated. TIA.


-- Lorin

Link to comment
Share on other sites

I may have found the relevant problem to this in another thread, and it doesn't seem related to ZoneAlarm at all...


See instead "Retrospect 7 and the dreaded 519 error", first posted 08/03/05 by Kevin David, with the suggested solution/workaround posted on 08/09/05 by Kevin. There he mentions the Priority Slider in the Retrospect Client's setup/dialog box, Preferences tab.


I found that on both of my clients, this slider was pegged at 100% (all the way to the right, at the "Backup" lable). Moving it back to 25% (second tick on the left, one to the right of "User") lets the backup client work again!


On 08/11/05, Kevin confirms this finding/workaround, but goes on to suggest that setting this slider may not be entirely "sticky", and that it seems to move on its own... This sounds like a bug that should be reported to the Dantz/Retrospect Pro engineering/product support team.


-- Lorin

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...