Backup Set format inconsistency

[pauli]

Last month I bought a Maxtor drive with Retrospect Express HD, along with a new Dell computer.

 

Problem 1: I accidentally set Retrospect to back up to my C drive. When I discovered this I changed the setup to the E drive and deleted, using the Retrospect Recovery window, almost all the backups on the C drive. Retrospect then ran for over two hours saying "Reclaiming Disk Space". After all that time, I thought it must have frozen and closed Retrospect. It then showed that it had eliminated all the backups on the C drive, but they were still on the C drive. Since Retrospect doesn't show them any more, is it OK to delete them?

 

Problem 2: I needed to recover the My Documents files. I tried three times, twice for the whole My Documents directory and once for a single file. Here's the end of the printout for the whole Directory:

Backup Set format inconsistency (10 at 9584753)(NOTE:There were hundreds of lines like this, each with a different number).

Backup Set format inconsistency (10 at 9589268)

Trouble writing folder "C:\Documents and Settings\Pauli\My Documents\My Restored Files\Restore 1\My Documents\MAPUTO SEMINAR\AGENDA\Seminar on Foreign Aid and Macroeconomic Management, Organized by the IMF Institute and African Department, Maputo, Mozambique, March 14-15, 2005_files", error -1128 (path too long)

8/22/2005 12:11:19 PM: Execution incomplete

Remaining: 1102 files, 272.6 MB

Completed: 5 files, 416 KB

Performance: 0.1 MB/minute

Duration: 00:07:23 (00:00:03 idle/loading/preparing)

 

Here's the printout for the attempt to recover one file:

Executing DirectRestore at 8/22/2005 2:39 PM

To volume Restore 4 on Local Disk (C:)...

-8/22/2005 2:39:46 PM: Restoring from RestorePoint

Backup Set format inconsistency (10 at 3409969)

8/22/2005 2:39:49 PM: 1 execution errors

Remaining: 1 files, 21 KB

Completed: 0 files, zero KB

Performance: 0.0 MB/minute

Duration: 00:00:03

 

I don't know if these two problems are related. I'd really appreciate some help on what to do. If necessary, I'm willing to unistall and reinstall if necessary.

 

Pauli

[natew]

Hi

 

Yes, you can delete the backups on the C drive

 

It looks like there is some corruption in the backup set and the file folder names you are restoring are too long. Try restoring to a folder located directly under the C drive.

 

Thanks

Nate

[pauli]

Thanks., Nate. I tested a few files. Restoring to c: didn't help, and the message was just about set format inconsistency. So should I uninstall, eliminate any remaining recovery points on c: and the Maxtor hard drive and then start again, hoping that I do the installation exactly right and that the data corruption won't be repeated.? It's good I caught this inability to restore when there wasn't much at stake. In fact, it may be helpful to put recovery of a file or two as a standard part of the installation instructions.

 

Pauli

[pauli]

Nate,

 

I know you've got a lot of messages to handle, and other work to do as well. I'd appreciate a quick answer, though, to my question of whether I should uninstall and reinstall (and if there are any traps I should look out for in doing so.

 

Thanks in advance.

 

Paul

[natew]

Hi

 

Yes, Uninstall.

Make sure to manually delete the c:\documents and settings\all users\application data\RetroEXP directory.

Then reboot and reinstall.

 

Thanks

nate