Spectrum Posted August 11, 2005 Report Share Posted August 11, 2005 Hello, I am currently using Server 6.5 with 55 clients. I have one client that will not back up period. While Proactive script is polling it gets this PC it goes through, finding source, ready, then passes it up saying the client has defered. The client isn't even around his PC when it does this. It is somehow doing it by itself. We have tried "forgeting" the client from the server. Also uninstall/reinstall of the client software, then reaquiring the client on the server. To no avail, it still passes it by saying it has been defered. The Client is running Win98SE. Any help would be appreciated. Thanks, MS Quote Link to comment Share on other sites More sharing options...
michaeln Posted August 12, 2005 Report Share Posted August 12, 2005 Hi, Are you able to manually access the client and run an immediate backup? Is this the only Win98SE machine or do you have others that are working properly? Quote Link to comment Share on other sites More sharing options...
Spectrum Posted August 12, 2005 Author Report Share Posted August 12, 2005 Yes I can reach the client with immediate back up, and no we have several other Win98 machines that get backed up regularly by Proactive. Currently manually running immediate backups is how we are saving the files from this PC. Quote Link to comment Share on other sites More sharing options...
michaeln Posted August 15, 2005 Report Share Posted August 15, 2005 That's definitely interesting to hear. If the client can be accessed by a manual backup, then there is no reason why the proactive shouldn't pick it up. A couple things: 1. First, please try doing a clean install of the 7.0 client. The 7.0 client is fully compatible with the 6.5 backup server. 2. Did you reboot the Win98 machine in between uninstalling and reinstalling? With Win98, I don't think the uninstall process is complete until you reboot the machine or perhaps there may be some residual files/settings that are left over until the system is restarted. 3. Please check the Proactive Backup tab on the Retrospect Client and make sure that it is set to "According to Normal Schedule". 4. Can you create a new proactive script adding this one win98 client as a source and a new file backup set as a destination? Isolating the client on it's own script may give us a better idea of what is going on. Quote Link to comment Share on other sites More sharing options...
Riegel_T Posted October 20, 2005 Report Share Posted October 20, 2005 Hi, I had a similar problem and found a solution: Please look at http://forums.dantz.com/ubbthreads/favlinker.php?Cat=0&Entry=7076&F_Board=professional&Thread=57284&partnumber=&postmarker= Cheers Tom Quote Link to comment Share on other sites More sharing options...
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