Jump to content

Retrospect HD will not run backup


Recommended Posts

Have a new Maxtor II. Set it up and installed RHD software. Drive is recognized and works using Windows Explorer.


When I try to do a back up using RHD, nothing happens. If I push the button on the drive, a balloon pops up saying that the backup will start in 20 seconds. It then counts down and nothing happens. If I choose "back up now" from within the RHD software, nothing happens.


The drive is formatted NTFS. I have XP Home.


In the "setup" button I have checked "complete back up", "my entire computer" and "Disk to Store back ups on" = "Local Disk E", which is the Maxtor.


Why won't it start the backup process?



Link to comment
Share on other sites

  • 2 weeks later...

I am running windows 2000. You have gotten a lot further than me. When I click setup, absolutely nothing happens. The whole program seems inert. Too bad I couldn't get this software to run a month ago BEFORE my hard drive crashed. I have seen a lot of complaints about this product. Supposedly there is a version of Express 6.0 on the Maxtor II disk, but I haven't been able to find it.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...