shepard Posted August 4, 2005 Report Share Posted August 4, 2005 Have a new Maxtor II. Set it up and installed RHD software. Drive is recognized and works using Windows Explorer. When I try to do a back up using RHD, nothing happens. If I push the button on the drive, a balloon pops up saying that the backup will start in 20 seconds. It then counts down and nothing happens. If I choose "back up now" from within the RHD software, nothing happens. The drive is formatted NTFS. I have XP Home. In the "setup" button I have checked "complete back up", "my entire computer" and "Disk to Store back ups on" = "Local Disk E", which is the Maxtor. Why won't it start the backup process? Thanks Quote Link to comment Share on other sites More sharing options...
krider9876 Posted August 13, 2005 Report Share Posted August 13, 2005 I am running windows 2000. You have gotten a lot further than me. When I click setup, absolutely nothing happens. The whole program seems inert. Too bad I couldn't get this software to run a month ago BEFORE my hard drive crashed. I have seen a lot of complaints about this product. Supposedly there is a version of Express 6.0 on the Maxtor II disk, but I haven't been able to find it. Quote Link to comment Share on other sites More sharing options...
junk97 Posted August 14, 2005 Report Share Posted August 14, 2005 Does any kind of message show up on the main window? There's also a log file in C:\Documents and Settings\All Users\Application Data\RetroExp that might have some info about what's going on. I use notepad or wordpad to read the log file. Quote Link to comment Share on other sites More sharing options...
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