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Installation problem


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I bought an external WD hard drive (320 GB, Dual) with Retrospect Express. The OS is Windows 98SE, the drive is connected via Firewire. However, the program does not accept the preset license key and hangs in a cycle. It restarts with every click of my mouse on a button, even on the Start button of Windows (no joke!). I had to deinstall the program to regain control over my computer. Any comments or ideas?

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