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Urgent. Retrospect 6.5 lost license key and settings after reboot...again.

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Everything's been running great for 6 months now after rebooting it is asking for the license key again and when I enter it the application has lost all of it's settings? What could be going on here? I have not touched anything!


Can anyone please recommend a course of action and a possible cause? I'm running Windows server 2003. This is the second time in 1 year that this has happened.

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You have somehow lost the config65.dat file found in documents and settings/all users/application data/Retrospect


You should check that file to see what the creation date is.


You may need to restore that file or the .bak version from the backup to get your settings back.

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  • 3 weeks later...

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