rexilla Posted July 21, 2005 Report Share Posted July 21, 2005 VERSION: Retrospect Express HD (1.0.196) OS: XP Pro SP2 DEVICE: External Maxtor OneTouch II ERROR: Disk is not available. Cannot start the operation because the disk to which files are begin copied is not available. The drive/software worked perfectly up until a few days ago. I can still browse to the drive using Windows Explorer and also use the retrospect diagnostoc tool to see the drive. But when attempting to run a backup;I receive "Disk is not available. Cannot start the operation because the disk to which files are begin copied is not available." Screenshot here >> http://www.rexilla.com/stuff/retro.bmp Is there a later version than 1.0.196 avail? I've removed and re-installed the software with no success. Thanks for any help provided. Cheers rexilla Link to comment Share on other sites More sharing options...
rexilla Posted July 21, 2005 Author Report Share Posted July 21, 2005 I've already seen this knowledge base article; it didn't help. http://maxtor.custhelp.com/cgi-bin/maxtor.cfg/php/enduser/std_adp.php?p_faqid=2151&p_created=1095786827&p_sid=4q6WGYKh&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MjcmcF9wcm9kcz03MiwxODkmcF9jYXRzPTAmcF9wdj0yLjE4OSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1 Link to comment Share on other sites More sharing options...
rexilla Posted July 22, 2005 Author Report Share Posted July 22, 2005 Formated drive. FIXED!! Link to comment Share on other sites More sharing options...
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