Can't back up registry, error -1019 (not enough resources)

[SargeCA]

I have been consistently getting this when backing up one of our clients (Windows 2000)

Can't back up registry, error -1019 (not enough resources)

 

Can anyone explain which resources on which computer (the client or the Retrospect server) are not enough, and if there are any ways to get this to work. Too much valuable information is kept in the registry to not be backing it up!

 

Windows reports the size of the Registry as 168 MB.

 

Thanks in advance,

SargeCA

[natew]

Hi

 

A workaround while we work this out:

Open up the Retrospect client application folder. You will find a tool called Regcopy.exe. You can use this tool to schedule a registry copy on the networked machine every day. The registry gets copied to a flat file on disk. after that it will be copied as a regular file during normal backups. That way you have a copy of the registry just in case. Registry restore is also performed with regcopy.exe.

 

Now on to the real problem:

How much RAM and free disk space is on the client?

Are there any errors in the event logs of the client machine?

 

A "resource" can be lots of things. It could mean that a windows component is failing so the registry export isn't working.

 

Thanks

nate

[SargeCA]

Thanks for the quick reply.

 

There's two gigs of ram in the box, not usually under heavy usage (I'll try and catch it during a backup to make sure it's not running out of memory)

 

There's 560megs free on the disk with the OS (C:\)

 

Ah, didn't think to look there. There is an event logged:

The server was unable to allocate from the system paged pool because the pool was empty.

 

http://support.microsoft.com/kb/q312362/ has a work around, but I am curious why this is happening and if there are any tests or information you'd like incase it's cause (or caused in part) by Retrospect?

 

This happend during an open file backup.

 

Thanks,

SargeCA

[natew]

Hi

 

500 MB is probably not enough free disk space to be using open file backup. I would keep at least 1 GB free.

 

Open file has to reserve a portion of the hard disk to track changes that happen to files during the backup. If there isn't enough disk space available you would get errors like you are seeing.

 

Thanks

Nate