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Retrospect hang during client backup


Liptrot

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I am having a problem with one of the clients on my network. During the backup operation Retrospect on the server just stays at "Preparing for Open File Backup" when trying to backup this client. This happens about 50% of the time. Other clients back up fine. It is only this one client. If I try to press stop...nothing happens.

 

Retrospect 7.0.265

Client 7.0.107

 

Any ideas or is there anyplace I can look for more information. The log does not shed any light on the issue

 

Thanks,

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