rturkel1 Posted March 23, 2005 Report Share Posted March 23, 2005 I'm a newbie to using Retrospect, so, excuse me if these questions seem overly basic. I am using Retrospect 7.0 Pro now, since the Dantz program that came with my Maxtor One Touch II does not work on my new Dell 8400 MCE 2005 computer! The One Touch II drive is recognized under Disk Drives in Device manager in Windows. It is not shown in the Environment tab from Configure->Devices in Retrospect. 1. Is this a problem? 2. Where do I find it to configure it for use as a backup drive in Retrospect 7.0? 3. Any news on whether the Express HD that comes with the One Touch problem has been "fiixed"? Link to comment Share on other sites More sharing options...
natew Posted March 23, 2005 Report Share Posted March 23, 2005 Hi This is normal. To use your disk as a backup device, create a disk backup set. What kind of troubleshooting did you do on your Express HD program? Its not broken - there are a lot of external factors that can cause problems though. Thanks Nate Link to comment Share on other sites More sharing options...
rturkel1 Posted March 23, 2005 Author Report Share Posted March 23, 2005 Natew- thanks for quick reply. Regarding Express HD,I called Maxtor when I found I could not use setup or restore buttons with Express HD 6, and they told me that there were problems with Express HD and .netframework and XP MCE 2005. They had me change to Express 6.5 which I just upgraded to 7.0. BTW, what about telling Express 7.0 where to backup since it does not indicate my One Touch II in most of the spots in the numerous places one accesses to automate backups? Link to comment Share on other sites More sharing options...
natew Posted March 28, 2005 Report Share Posted March 28, 2005 Hi Quote: BTW, what about telling Express 7.0 where to backup since it does not indicate my One Touch II in most of the spots in the numerous places one accesses to automate backups? Are you using the backup wizard? That makes you select a destination disk every time... Thanks Nate Link to comment Share on other sites More sharing options...
rturkel1 Posted March 28, 2005 Author Report Share Posted March 28, 2005 no, I use a Script. Link to comment Share on other sites More sharing options...
natew Posted March 29, 2005 Report Share Posted March 29, 2005 Hi The place your data gets stored is determined in the backup set properties. Take a look at the properties->members tab for each backup set and make sure the data is going where you intended it to. Thanks Nate Link to comment Share on other sites More sharing options...
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