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Bluescreen when "building snapshot"


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Hi all, I'm new here and I hope someone could help me! I have a big problem with Retrospect 6.5.350 with the latest drivers updates "installed" (5.4.110). I need to make a full system backup to be able to create a iso image for disaster recovery but if I select "snapshot volume" in the backup properties when the backup is finishing I get a nice "blue screen" with the "classic" STOP etc....

Without a valid snapshot backup i can't generate the iso image needed for disaster recovery so my situation it's not very good...

Can anyone help me please?

I think about make an update for all device drivers for my Windwos Server 2003 Standard Installation...It would be a good idea?

Please help,

Thanks and sorry for my bed english.




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