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Retrospect Express


kathy72

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I have Retrospect Express 5.6 that came with a Buslink external hard drive I purchased - I've been using it a couple of years with Windows ME no problem, then I bought a new computer with Windows XP SP2 and installed the Retrospect and it worked no problem at first, I was even able to restore some data with it onto the new computer. Now a few days later when I try to start it up I get an error: Oxc0000005:The application failed to initialize properly. I've tried uninstalling and reinstalling, system restore, even uninstalling other software that I installed after it thinking it might be interfering but no luck so far...

Any ideas?

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If it makes you feel any better I've had this same problem (as have others). There seems to be some sort of conflict with the Microsoft .Net software. Not sure when it will be fixed, though. I've never gotten this software going on two different machines, both with XP, sp2 on them.

 

Sam

frown.gif

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Tried that. The software hung consistently when trying to do an automated backup.(Waiting while initializing the backup). The backup drive couldn't be re-set except via a cold boot.

 

I've given up on Retrospect for now... too buggy and too complex for just doing simple backups of my home system. The sad thing is that this software could be a good sales vehicle for Dantz, if it worked. I've registered complaints about just installing the HD version since January... no real help or patches to make it work. If, one of these days, Dantz ever decides to support this software, I may try it again. But for now, it's just too frustrating to deal with.

 

Sam

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I'm not sure what information you need about it hanging when doing an automatic backup. The screen comes up and it looks like it's starting... but then nothing happens and it's stuck. You can't get out of it.. even using Task Manager.

 

By the way, I tried the trial version of Retrospect 7.0 and it worked perfectly. The problem is that I don't think I should have to pay an extra $49 for 7.0, just to make the software that I already have work.

 

Sam

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That hang was with Express 6.0 (the one that comes with the Maxtor external drive). I can't get HD to install at all... I get a "RetroExpress.exe, Application has generated an exception that could not be handled" error. As I said, the trial version of 7.0 worked perfectly. So they've fixed something.

 

Sam

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