Retrospect 7 - shut down computer?

[robsedor]

I'm running Retrospect 7 Professional on a Windows XP Pro SP 2 computer. Retrospect is set to backup the computer each night with a single script to an Iomega Rev drive. Retrospect is set to "shut down" at the end of the backup. At the time of the backup, the computer is on with no users logged in. The backups run fine, and Retrospect shuts down. Is there a way for Retrospect to also shut down the computer at the completion of the backup or do I need to use the Windows Task Scheduler?

 

Thanks,

 

Robert

[Mayoff]

You set the option in Configure>Preferences for Shutdown?

[natew]

Hi

 

The shutdown feature should be shutting down the machine. In the Retrospect preferences set the look ahead time to one hour. Then schedule a test script to run 5 minutes from now. Does the machine shut down after this script?

 

Are there any other apps you can see that are preventing the shutdown?

 

Thanks

Nate

[robsedor]

Yes, Retropspect is set to "Shutdown" in preferences. Since the computer is logged off, no regular applications are running. The computer is attached to a UPS, so APS PowerChute is running as a service. Could that be the problem?

 

Robert

[natew]

Hi

 

That is very possible. I haven't seen other reports of this problem so there is a good chance that something on your machine is stopping the shutdown.

 

Thanks

Nate