zoneIII Posted February 19, 2005 Report Share Posted February 19, 2005 I bought a Maxtor 300GB external drive yesterday. The Dantz Retrospect Express software is not working. After loading it (before drive is connected), I get this error message: "Fatal execution error (0x7927baca). If I then click "O.K.", I get the following message: "Application has generated an exception that could not be handled. Process id=0x280(640), thread id=ox2b8(696)." It then says to cancel to bebug. When I choose "cancel," I get the this message: "Registered JFT debugger is not available. An attempt to launch JIT debugger with the following command resulted in an error code of 0x2(2). Please check computer settings. Cordbg.exe!a 0x2.80 I am running Windows XP SP2. I uninstalled the program and reininstalled it. Same problem. I then unistalled the Maxtor software (it is not working right either - it does not unlock the drive - or, rather, it does but then it immediately re-locks itself. I cannot browse it from My Computer). I tried Dantz software alone. Same problem. I am not concerned about the Maxtor software not working. I just unistalled it and the drive works like any other drive. I can drag and drop to it, etc., just fine. But it sounds like the Dantz software would be very useful. I am not a PC whiz by any stretch of the imagination so if anyone can help me, I would appreciate it if they reply in plain Enlgish as much as possible for this PC challenged person. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
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