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Retrospect 6/Windows 2000 Pro Crash


ejbvanc

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Hello everyone,

 

I'm using Retrospect 6 (Server & Client) and on one of the client machines it will crash the machine sometimes. I've tried uninstalling/repairing an install. I've tried changing the permissions the client service runs as. I was curious if anyone had run into this before and what ideas you might have to fix it.

 

The client machine is a P4 1.6Ghz, Win2k sp4, 512mb, IDE 40GB HD.

 

Thank you,

 

-Eric

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Hi

 

How does it crash? The client service is really harmless. The only thing that might cause a problem is the open file backup file roff.sys. That is located in windows\system32\drivers\ You can delete it if you suspect it is causing problems but you will lose open file backup functionality.

 

Thanks

Nate

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