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Disaster recovery CD can not be created - Windows CD not recognized


markgunning

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I recently purchased a Pioneer DVR-A108XLA DVD burner and added it to my system in place of my failing Sony DVD-ROM drive. I now have 2 DVD burners, the Pioneer and a Sony DRU-510A. I performed a full backup with a new backup set to the Pioneer drive. When I attempted to perform Disaster Recovery it could not find the Windws XP CD. I tried placing it in both the Pioneer and the Sony drives but it continued to indicate that there was no WIndows CD. I then tried the Browse feature to try to specify a location but it would not recognize it with either drive. I was looking for a SIF file which I was ablel to confirm (using Windows Explorer) was present on the Windows XP CD.

 

I am baffled. I have been using Retrospect Professional for over a year now and never had this problem when I had the old DVD-ROM drive in the system. I always used the DVD-ROM drive for the Windows XP CD since it happened to be the one on top so I can not be certain that if I had tried to put the Windows CD in the Sony DVD burner, rather than in the DVD-ROM drive, that this problem would not have occrred prior to installing the Pioneer drive.

 

Does Retrospect Professional automatically ignore all burners in the system when looking for Windows installation media during Disaster Recover? If so, is there a way to override this behavior? Since I now have two burners, if there is no way to override this behavior, does this mean that I am no longer able to prepare for Disaster Recovery by creating a bootable CD?

 

Thanks very much,

 

Mark Gunning

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I'm having the same problem. I put the Windows XP installation CD in my CD drive and Windows Explorer recognizes the CD just fine. After I start Retrospect 7.0, The CD drive ejects the Windows XP CD and neither Retrospect nor Windows Explorer recognizes the CD drive any longer - I get either a message to insert a CD into the CD drive (even though there's one in there again) or a message that drive is not accessible.

 

A work-around is to copy the I386 folder from the CD to the hard drive before starting Retrospect and then creating the Disaster Recovery CD from that location. However, it would be nice if Retrospect didn't disable my CD drives!

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I had exactly the same problem this evening. Solved (or at least worked around) it by telling Retrospect to ignore my CR-RW drive (Configure - Devices - Envoronment tab - right click - Ignore ID). Makes that drive available to the OS at all times, and still keeps my DVR+/-RW drive available for backups.

 

Restarted Retrospect, and Disaster Recovery immediately recognized the XP disk in that drive.

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Quote:

I recently purchased a Pioneer DVR-A108XLA DVD burner and added it to my system in place of my failing Sony DVD-ROM drive. I now have 2 DVD burners, the Pioneer and a Sony DRU-510A. I performed a full backup with a new backup set to the Pioneer drive. When I attempted to perform Disaster Recovery it could not find the Windws XP CD. I tried placing it in both the Pioneer and the Sony drives but it continued to indicate that there was no WIndows CD. I then tried the Browse feature to try to specify a location but it would not recognize it with either drive. I was looking for a SIF file which I was ablel to confirm (using Windows Explorer) was present on the Windows XP CD.

 

I am baffled. I have been using Retrospect Professional for over a year now and never had this problem when I had the old DVD-ROM drive in the system. I always used the DVD-ROM drive for the Windows XP CD since it happened to be the one on top so I can not be certain that if I had tried to put the Windows CD in the Sony DVD burner, rather than in the DVD-ROM drive, that this problem would not have occrred prior to installing the Pioneer drive.

 

Does Retrospect Professional automatically ignore all burners in the system when looking for Windows installation media during Disaster Recover? If so, is there a way to override this behavior? Since I now have two burners, if there is no way to override this behavior, does this mean that I am no longer able to prepare for Disaster Recovery by creating a bootable CD?

 

Thanks very much,

 

Mark Gunning

 


 

I just did a DR last month, my recollection is that Retrospect recognized both my SCSI CD-ROM drive and my ATAPI CD-RW.

 

Note that I do not insert the Windows CD, instead I load the drivers from the Retrospect DR CD. For whatever reason, tho t he drivers are om the Retrospect DR CD, Retrospect won't install them until the 2nd pass at building the full temporary OS.

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Howard, I believe Mark Gunning's original query related to creation of a disaster recovery CD, not performing disaster recovery itself (see title of post). Your response relates to the latter activity. Dantz 7.0 does, indeed, recognize CD / DVD drives during disaster recovery (your additional point re 2nd pass is correct, in my experience too). The problem of non-recognition of CD / DVD drives remains during creation of a disaster recovery CD. Yes, there are workarounds, but . . ..

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