bravotech Posted January 17, 2005 Report Share Posted January 17, 2005 When my scheduled script is launched, it locks up the system for approximately 3 minutes and the Windows error chime sounds 28 to 30 times. My Outlook 2003 will close and launch. Finally the backup job will proceed, and system will resume responding. I have email notification disabled. Why is it still triggering my Outlook (default email program). Link to comment Share on other sites More sharing options...
natew Posted January 17, 2005 Report Share Posted January 17, 2005 Hi In the open file options of your script the "force backup of outlook" setting is enabled. I would disable it. It can be downright annoying. Your best bet is to run backups while outlook is closed. Nate Link to comment Share on other sites More sharing options...
bravotech Posted January 18, 2005 Author Report Share Posted January 18, 2005 That solves the problem. It was as you said, down right annoying. In fact, my Outlook has data on Exchange server. The backup script in question has nothing to do with that, so to close Outlook is pointless. Even for those using local hard drive for Outlook data files and wish to let Retrospect force that close and backup, the current implementation is flawed. I can't imagine the 3 minute lock up of entire system and flashing of several windows title bar is by design. I also observed that even after I disable the Force Outlook backup option, and my lockup problem is solve, there remains one minor glitch. Retrospect is STILL doing something to Outlook, causing it to have double tray icons. Upon restoring Outlook window, it's back to normal. As a design suggestion/request: There should be a single master option at program level to indicate: leave Outlook alone at all times. For the rare particular script that could benefit from the force close and relaunch, it could be enabled on a per script basis. Link to comment Share on other sites More sharing options...
natew Posted January 18, 2005 Report Share Posted January 18, 2005 Hi Once that option is off Retrospect stops playing with outlook. At that point it treats all files on the disk as regular files. There must be something else going on too to cause what you are seeing. You can always create a custom selector to exclude outlook files from backup if you really wan't them left along. nate Link to comment Share on other sites More sharing options...
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