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Could not start the Retrospect Helper service / Windows NT error 2140


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I have noticed that the "Retrospect Helper" service is set to Automatic startup, but that the service is not started.

 

When trying to start the service I get a Windows error "Could not start the Retrospect Helper service on \\xxx | Error 2140: An internal Windows NT error occurred."

 

Why does this happen?

 

 

The client is installed on a Windows NT 4.0 Server UK SP6 (incl. all MS updates)

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